Visit your Indio Pet Store located at 42700 Jackson St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Grooming Issues
The grooming department has received significant criticism, particularly regarding specific employees who are perceived as unprofessional and lacking in animal care skills.
Product Availability
Customers have noted issues with product availability, including out-of-stock items and incorrect pricing, leading to dissatisfaction.
Training and Expertise
While some trainers are praised for their effectiveness, others have been criticized for their lack of engagement and professionalism.
Store Cleanliness
The store is generally reported as clean, but there are concerns about inventory management and the presence of bugs in pet food.
BW
Barbara Wright
Nov 7, 2025
5.0
Friendly, courteous companionate staff
CC
celene cazares
Oct 13, 2025
1.0
Horrible customer service I asked TERRY for help to get a plant and just made a face wasn’t nice at all if I would have known I would have grabbed it myself. Horrible bad experience
CE
Carlos Dominguez Euan
Oct 10, 2025
1.0
Never going back to this store not respecting the prices online showing one price and the store charge different price and not specifies was online only
PW
Paige Wilson
Oct 1, 2025
5.0
Manny and Terry are the best! Saved a dog’s hungry life today!
CS
claudia de los santos
Sep 21, 2025
5.0
I went in with a new puppy and she was having a hard time in the new environment, thankfully there was a Petco trainer there that was able to give me helpful tips.
Does the Petco Indio location have a vet hospital?
No, Petco Indio does not have a full-service vet hospital.
Does Petco Indio offer vaccinations?
Yes, Petco Indio provides vaccinations.
Does Petco Indio offer curbside pickup?
Yes, curbside pickup is available at Petco Indio. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Indio Petco?
Hamster and guinea pig prices vary by location. Call your Indio Petco at 7603477326 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Indio sell dogs?
No, Indio Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of pet care services are available at Petco Indio?
Petco Indio offers premium pet foods, expert training, and vaccination services to ensure happy and healthy pets.
Does Petco Indio have a full-service veterinary hospital?
No, Petco Indio does not have a full-service vet hospital.
Can I get my pet vaccinated at Petco Indio?
Yes, vaccination services are available at Petco Indio.
Is curbside pickup available at the Petco Indio store?
Yes, Petco Indio offers curbside pickup for eligible products.
Does Petco Indio sell dogs or cats?
No, Petco Indio does not sell dogs or cats but partners with local animal welfare organizations to offer pet adoption through the Petco Love program.
What are the store hours for Petco Indio?
Petco Indio is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 7 PM.
How can I schedule grooming services at Petco Indio?
You can book grooming services online through Petco's grooming reservation page specific to the Indio location.
What are some nearby places to visit around Petco Indio?
Nearby places include Vetco Vaccination Clinic for veterinary services, Party City and Halloween City for party supplies and costumes, and Texas Roadhouse for dining.
Is there convenient parking or transportation near Petco Indio?
Petco Indio provides wheelchair accessible parking and is close to retail centers like Party City and Burlington which may offer additional parking and transit access.
Can I combine a visit to Petco Indio with other local activities or shopping?
Yes, you can visit Petco Indio along with nearby stores like Toys"R"Us and Babies"R"Us for toy and baby products, or enjoy a meal at Texas Roadhouse after your shopping trip.