Petco

4.5
204 reviews

About

Pet StorePet supply storePetco

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Petco
9092 Adams Ave, Huntington Beach, CA
92646, United States

Hours

Reviews

4.5
190 reviews
5 stars
137
4 stars
35
3 stars
1
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported regarding specific employees.

Store Cleanliness

The store is consistently noted as clean, organized, and well-stocked, contributing to a positive shopping experience.

Product Availability

While many customers found the selection satisfactory, some noted issues with inventory levels and availability of specific items.

Grooming Services

Mixed reviews on grooming services, with some customers expressing dissatisfaction with staff handling and treatment of pets.

Pricing Concerns

Several customers mentioned that prices can be high, and some products were found to be cheaper online.
  • OK
    Olivia Kritzman
    Dec 27, 2025
    5.0
    Great staff and large selection
  • JH
    Jill Hopton
    Dec 17, 2025
    5.0
    Great services all around.
  • AO
    Anthony Osuna
    Dec 14, 2025
    4.0
    Good place for your animals But prices can be high Thats why I gave 4 star
  • JS
    john steadman
    Dec 13, 2025
    5.0
    Very helpful staff
  • SD
    Steven Dinh
    Nov 30, 2025
    1.0
    I was at the Petco Store on Adams Avenue in Huntington Beach this morning to pick up my online order. I walked into the checkout area and saw a young man. He stared at me and asked, "What are you here for?' Very authoritarian the way he stared at me and the way he asked. Employees at the store normally just ask, "Can I help you?" but not this guy. I'm Asian and maybe that is how he always looks and talks to minority people. Very unfriendly the way he looked at me and the way he asked the question. I told him I was here to pick up an online order. His reply was, "doordash or online?" Maybe he thinks I'm a doordash person, not a customer. He searched and found my order. He came over and handed me my order when I was trying to open the email on my phone so I could show him the online order email. With both hands on the phone, I asked him to put my order on the counter. He angrily said he didn't have time for it. He could easily walk a few steps to the cash register and put my order there, but he didn't want to do it. I was surprised he didn't even try to verify my identity before giving me my order. I wasn't happy with the way I was treated. I asked for his name so I could talk to the store manager. He proudly said, "I'm the manager." If a manager is arrogant, had no customer service, didn't do his job properly and treated the customer this way, I better go shop someplace else, such as PerSmart. I'm very surprised. I shopped at this store many times in the past and always had a very nice experience with everyone at the store. I'm 75 years old and have never been talked to in such a disrespectful manner at any store.

Frequently Asked Questions About Petco

Does the Petco Huntington Beach location have a vet hospital?

Yes, Petco Huntington Beach has a full-service vet hospital.

Does Petco Huntington Beach offer vaccinations?

Yes, Petco Huntington Beach provides vaccinations.