Petco

4.3
603 reviews

About

Pet StorePet supply storePetco
Visit your Grass Valley Pet Store located at 672 Freeman Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
672 Freeman Ln, Grass Valley, CA
95949, United States

Hours

Reviews

4.3
594 reviews
5 stars
357
4 stars
135
3 stars
49
2 stars
16
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and willing to assist with finding products and answering questions.

Cleanliness

The store is generally reported as clean and well-organized, although there were some complaints about the condition of the bathrooms.

Customer Service Issues

Several reviews highlighted negative experiences with customer service, including aggressive sales tactics and rude interactions with staff.

Product Availability

Customers expressed frustration with stock issues, noting that the store often has empty shelves and does not carry certain items.

Grooming Services

Grooming services received positive feedback, particularly for specific groomers who were noted for their care and skill.
  • AF
    Adonica Felton
    Jan 1, 2026
    5.0
    glad they have the only food that my dog will eat clean store and good customer service
  • DL
    Dee Lillibridge
    Dec 23, 2025
    5.0
    Staff are willing to help you find what you want. Staff also tries to find the best price for items you want to purchase.
  • CC
    Caitlyn Casavant
    Dec 15, 2025
    5.0
    Clean facility, more so than many other pet stores. The staff is always helpful and very friendly
  • JB
    Justin Boyer
    Dec 10, 2025
    2.0
    Everyone is nice, but every single time I go to check out here I am hounded to sign up for a free Petco membership. I once had to tell them I was not interested 5 times and the other day I was told if I wanted to get an online price match I would have to sign up and become a member, which is just not true. I refused and walked out. I don’t want your Petco membership, I just want to buy pet food and be on my way.
  • LC
    Littlejohn Chamblin
    Dec 7, 2025
    5.0
    I live right off McKnight so this location is exhalent. Especially since I just became a pet owner again..

Frequently Asked Questions About Petco

Does the Petco Grass Valley location have a vet hospital?

No, Petco Grass Valley does not have a full-service vet hospital.

Does Petco Grass Valley offer vaccinations?

Yes, Petco Grass Valley provides vaccinations.