Visit your Fresno Pet Store located at 6557 Riverside Dr for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Product Availability
Customers frequently noted issues with stock levels, often finding items out of stock for extended periods.
Grooming Issues
Several reviews highlighted problems with grooming services, including last-minute cancellations and poor handling of pets.
Store Cleanliness
While some customers praised the cleanliness of the store, others pointed out specific areas needing attention, such as dirty coolers.
Positive Experiences
Despite negative feedback, many customers reported positive interactions with specific staff members and appreciated the overall selection of products.
NN
Natalie
4 days ago
5.0
I asked a female employee for help and she was very kind and knowledgeable. I wish that I would have asked her name.
BF
Brenda flores
Nov 9, 2025
5.0
The workers are always very nice and friendly that's why I keep going back to buy treats for dog
AC
Anne Cruz
Oct 24, 2025
1.0
Things usually run smoothly, but this time was a mess. My first order said that the costume and toy was picked up, and the person who gave me the order, told me it was out of stock. It took me 30 minutes on the phone to get that resolved. I needed to re-order the costume, because the first one was too small. When I got home, I opened the bag and only one of the two pieces of the costume was in the bag. So I will be returning it today.
ML
Mariee Lopez
Oct 20, 2025
1.0
If I could give no stars, I definitely would. We came into Petco this evening to buy a couple of fish. There was nobody around except a young girl standing at the register. After waiting 5 mins, thinking maybe someone will approach us, nope… looked around. We didn’t see any other customers in the store, so we asked her for some assistance, and her facial expression and noise she made definitely let us know we were bothering her. She walked over, rushed and rude, and asked, “What fish do you want?” Everything about her felt so negative and rushed, like this was not her job. So unfortunate. We love our aquarium pets and have cats and dogs. We buy plenty of things from Petco, but we won’t be returning with that service. I will take my business someplace else.
KP
Keith Pretzer
Oct 18, 2025
4.0
Staff are great but.......there are never enough people to cover. Always have to go look for someone. This last visit the poor young lady helped me but people were coming up to pay for purchases. I finally told her I was in no hurry and take care of them and come back when available. Cute as a button and really tried to cross-sell me more fish and plants!
Does Petco Northwest Fresno offer curbside pickup?
Yes, curbside pickup is available at Petco Northwest Fresno. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Northwest Fresno Petco?
Hamster and guinea pig prices vary by location. Call your Northwest Fresno Petco at 5592763623 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Northwest Fresno sell dogs?
No, Northwest Fresno Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of services does Petco Northwest Fresno offer for pets?
Petco Northwest Fresno offers premium pet foods, expert training, grooming, and vaccination services to ensure happy, healthy pets.
Does Petco Northwest Fresno have a full-service veterinary hospital?
No, Petco Northwest Fresno does not have a full-service vet hospital.
Are vaccinations available at Petco Northwest Fresno?
Yes, vaccinations are provided at Petco Northwest Fresno.
What are the store hours for Petco Northwest Fresno?
Petco Northwest Fresno is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.
Is curbside pickup available at Petco Northwest Fresno?
Yes, curbside pickup is available for eligible products at Petco Northwest Fresno.
Does Petco Northwest Fresno sell dogs or cats?
No, Petco Northwest Fresno does not sell dogs or cats, but you can participate in the Petco Love program to meet pets available for adoption.
What payment methods are accepted at Petco Northwest Fresno?
The store accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Can I book grooming services online for Petco Northwest Fresno?
Yes, grooming services can be booked online through Petco's reservation system.
Are there any nearby locations where I can get veterinary vaccinations close to Petco Northwest Fresno?
Yes, Vetco Vaccination Clinic is nearby and offers veterinary vaccination services if you need additional care beyond Petco's offerings.
What shopping options are near Petco Northwest Fresno for a combined visit?
Near Petco Northwest Fresno, you can visit Marshalls, Victoria's Secret & PINK, Kirkland's, Ulta Beauty, and Ross Dress for Less for a variety of clothing, beauty, and home goods.
Where can I eat near Petco Northwest Fresno after shopping for pet supplies?
You can dine at nearby restaurants such as The Chicken Shack or Dickey's Barbecue Pit, both offering popular dining options close to Petco.