Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Fresno provides quality and attentive health and wellness care for dog, cat and small animal pet patients in the Central Valley. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
186 reviews
5 stars
117
4 stars
25
3 stars
16
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for being friendly, professional, and caring towards pets.
Service Speed
Several reviews noted quick service and efficient check-in processes, although some mentioned long wait times due to limited veterinary staff.
Customer Experience
While many customers had positive experiences, a few reported issues with customer service and communication, particularly regarding appointment scheduling and follow-up.
Pricing Concerns
Multiple reviews highlighted concerns about high prices for services and medications, with some customers feeling that the costs were not justified.
Care Quality
Overall, customers expressed satisfaction with the quality of care provided to their pets, noting thorough examinations and compassionate treatment.
- MMMatt MartinDec 20, 20255.0We were highly satisfied with our experience at this Banfield Pet Hospital because the staff was welcoming, professional, and truly caring toward my dog. My dog's veterinarian Dr. Freitas is especially wonderful she is very nice, friendly, patient, and clearly has a good heart. You can genuinely see her compassion in her eyes and the way she interacts with both pets and owners. She took the time to listen, explain everything clearly, and made us feel comfortable and confident about my dog's care. This level of kindness and dedication made our visit a great experience.
- TTTerryl ThomasOct 22, 20255.0Koko, is frisky is all he’ll and BANFIELD does a great job with her. The staff are very patient and professional. I’m glad I have her there.
- AVAbigail VarelaSep 15, 20255.0Great service and they make sure your pet is well taken care of.
- JPJames PattersonSep 15, 20255.0Always very quick with the things I need
- MMManuel MejiasSep 10, 20255.0Great place to take your "best friend". The Dr. was awesome and compassionate. Office staff are equally awesome and professional.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Fresno offer?
The hospital offers a full range of services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end-of-life care, and DNA testing.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer to emergency hospitals or specialty providers as needed.
What are the operating hours of Banfield Pet Hospital in Fresno?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their scheduling link or use the Banfield app available on iOS and Android for quick booking.
What is the Optimum Wellness Plan offered by Banfield?
It's an annual preventive care plan including exams, vaccines, dental care, diagnostics, nutrition consultations, and more. It is not insurance but offers discounts on treatment and automatically renews yearly.
Can I receive veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital located near any pet supply or grooming stores?
Yes, PetSmart, which offers pet grooming and pet supplies, is nearby and could be a convenient stop for your pet needs before or after a visit.
Are there food and beverage options close to Banfield Pet Hospital?
Yes, nearby options include Pizza Hut Express, Teazer's World Tea Shop, Teazer World Tea Market, Starbucks, Papa Murphy's, and Texas Roadhouse, offering various dining and beverage choices for visitors or pet owners waiting for appointments.
What other services or stores are near Banfield Pet Hospital that might be useful for pet owners or visitors?
Nearby stores and services include The Home Depot for home and garden needs, CVS Pharmacy for medical supplies, and beauty salons like Iknoor Threading and Lucky Nails & Spa, offering convenient errands or self-care options nearby.
Is Banfield Pet Hospital convenient to visit with public transit or other local landmarks?
While public transit info is not provided, the hospital's location near popular stores like Target Store Fresno-West and shopping centers such as Broadway Faire makes it accessible and easy to combine visits with shopping or dining nearby.