ACE Animal Hospital

Reviews

• JM

  James McGee

  Jan 3, 2019
  5.0
  The entire staff at ACE are amazing! They love animals, give great advice, are professional, and are very kind. We have had numerous positive experiences at ACE! Keep up the great work!!
• UN

  Uyen Nguyen

  Aug 11, 2018
  5.0
  My dog has been very happy having her service here last few years
• JR

  Jess Reese

  Apr 20, 2016
  1.0
  I'm not really sure where all these positive reviews are coming from for Ace Animal Hospital. I'm not one to *ever* write reviews (whether I have complaints or praise) but I am so appalled I am compelled to do so. We came here to have my cats teeth looked over since it looked like there was some dental decay. The vet proceeded to tell us that our cat had a heart murmur, heart disease and would need bloodwork (to confirm the alleged heart problems), x-rays, possibly an ultrasound and pretty much all of his teeth extracted. This is after examining him for a few minutes. We questioned the exorbitant cost (verbal estimate from the Dr.) and the need for all of this. At that point the vet sent in a 'finance person' who was trying to sell us on every unecessary thing you can think of at a ridiculous cost. My cat had been in to this same vets office a few months prior and there was no mention of heart problems. The finance guy proceeds to badmouth the vet we saw last time and said "we'll he doesn't work here anymore" and "he was a bad vet" (untrue, maybe he left because he could no longer work at a shady business like this!) Looking at his estimate it looked like this was going to be well over 1k in the end with all of the tests to further prove that yes, my cat is old (15 years) and he is not in the best of health. The finance person was as seedy as a used-car salesman in scrubs. He tried to tell us that if we come back for the procedure when his boss isn't there he will give us a 20% discount (unethical). He then said we can finance the ridiculous cost at an attractive interest rate. Then he told us to lie about having some discount card when we pay up front. He then kept using vague sales pitches about putting it all in a 'package' to "help us out" and reduce our costs. It was very uncomfortable and we said we'd think about it, get a second opinion, etc. And we did just that...another reasonable and very ethical veterinarian off of Fremont Blvd spent twice as much time examining my cat and said there was NO heart murmur, NO need for bloodwork, xray, ultrasound and no need to extract all of my cats teeth, just a cleaning and maybe an extraction or two if necessary, they charge about $12-$65 per tooth extraction! Ace Animal Hospital had said most vets charge about $300 per tooth (lies) This other reputable vets office is taking care of my cats teeth for about $135.00. I hate you Ace Animal Hospital. My cat hates you too.
• KB

  Kim Broekemeier

  Apr 16, 2016
  5.0
  My Doxie girl was one of the first patients for Ace, and have since added 2 more pets. I highly recommended my son's girlfriend bring her new service pet to them. The doctors are caring and gentle for both animals and their parents. From surgery to just questions, I have been treated with great respect.

Frequently Asked Questions About ACE Animal Hospital