Petco

4.4
2047 reviews

About

Pet StorePet supply store
Visit your Fontana Pet Store located at 16639 Sierra Lakes Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
16639 Sierra Lakes Pkwy, Fontana, CA
92336-1255, United States

Hours

Reviews

4.4
2,024 reviews
5 stars
1,365
4 stars
362
3 stars
154
2 stars
46
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Grooming Experience

While some customers had positive experiences with groomers, others reported dissatisfaction with the grooming service, citing issues with staff attitude and upselling practices.

Product Availability

Customers appreciated the wide variety of pet supplies available, although some noted difficulties in finding specific items.

Cleanliness

The store was generally described as clean, but there were complaints about unsanitary conditions in certain areas.

Checkout Experience

Several reviews mentioned long wait times at the cash registers, indicating a need for improvement in the checkout process.
  • JA
    Jhanelly.alcaraz11@gmail.com Alcaraz
    Nov 17, 2025
    5.0
    Great customer service Thank you guys
  • JO
    James Olson
    Nov 5, 2025
    2.0
    Prices of Dog food too expensive!!! I will shop elsewhere.
  • RP
    Richard Poirier
    Nov 3, 2025
    4.0
    I must say the people who work here are very friendly and helpful. They answered all my questions and showed me where they were located. Very nice service and staff
  • TD
    TODD DRAFTON
    Oct 20, 2025
    5.0
    I take my little miniature schnauzer to get her nails done groomed and the groomers are absolutely great love the service that I get my dog definitely doesn't have a problem with them of course only she gets anxiety but when she's with the groomers the groomers treat her excellent very happy with service
  • BH
    BCOG Holquin
    Oct 16, 2025
    5.0
    I wish I took the lady’s name that helped me. I was struggling to find food that has no chicken in it as my dog has allergies and has been having tummy issues since I got her. This lady that worked there stopped what she was doing to help me search and helped me by going over what she knew about my dogs breed, frenchie, and their tummy troubles. She suggested several things I ended up buying, I’m still not sure if they’re working as I just bought them yesterday, but the help she gave me was unlike any store I have ever shopped in. I would totally go back over and over and recommend it to any one who asks. You guys rock. ~Catrina

Frequently Asked Questions About Petco

Does the Petco Fontana location have a vet hospital?

Yes, Petco Fontana has a full-service vet hospital.

Does Petco Fontana offer vaccinations?

Yes, Petco Fontana provides vaccinations.