Business Details
About
Animal HospitalVeterinarian
At our animal hospital, we offer complete animal care services, specializing in small animals. Since we opened in 1986, our animal hospital in Fontana, California, has proudly offered reliable and affordable veterinary services. Humane Animal Hospital has offered the best pricing in town for more than 33 years, and we are happy to specialize in small animals. From soft tissue surgery to routine checkups, we offer a wide variety of veterinary services. We also accept vouchers for spaying and neutering your animals. Make sure your pet is healthy with our health care services. Humane Animal Hospital specializes in dogs and cats. Exams/consults are by Appointment Only. No walk-in exams accepted. Please call to schedule an appointment today.
Location
Hours
Reviews
4.6
448 reviews
5 stars
367
4 stars
37
3 stars
12
2 stars6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff's empathy and kindness, especially during difficult times such as euthanasia.
Customer Service
While some reviews highlighted excellent customer service, others reported poor communication and unprofessional behavior from reception staff.
Affordability
Numerous reviews noted the reasonable prices for services, making it accessible for many pet owners.
Staff Knowledge
Dr. Lee and her team received consistent praise for their knowledge and ability to care for animals effectively.
Appointment Issues
Several customers expressed frustration with appointment availability and wait times, indicating a need for better scheduling.
- IMIsabel MezaDec 24, 20255.0Everyone was so nice! Unfortunately, my fur baby passed away but the staff was incredibly helpful and empathetic. Thank you for the kindness and wonderful service.
- MSMaricela SalazarDec 21, 20255.0Everyone is really nice and helpful The Dr is very good and caring. They have very razonable prices.
- HVhhs vaiaDec 18, 20251.0They refused us as our dog was in pain and weak because there was a 4 minute delay. We took our baby home that day and she died just as we got home, she passed away screaming in pain instead of being put down peacefully. Horrible receptionists and would give this place 0 stars if I could.
- VGVeronica GonzalezDec 17, 20251.0For being a humane animal hospital, there is nothing "Humane" about them. I've looked everywhere all day to try and help our dog and found this hospital by end of day. They knew we were on our way. I had called them and explained our circumstances about how our dog was suffering and was not gonna last the night this was 4:40pm when I found this hospital and spoke with them. Unfortunately we needed to euthanize our dog. I tried my best to get there as soon as I got off the phone with the reception is to be there by five o'clock.Unfortunately, while driving there our ETA was showing we're gonna be there 4 minutes after 5pm. I tried calling to let them know. I was really 4 minutes away literally, right down the street. But they turned us down. The hospital closes at 5:30pm, but last walk i is at five o'clock. Given the circumstances and I was literally right there waiting to turn into the parking lot, 4 minutes. They refuse our services because of 4 minutes. It's horrible that for them to turn us away knowing we had our suffering dog with us. That was in pain, it was horrible seeing my kid's crying wanting to help their dog only for us to be turned away for only four minutes. There was no one waiting in the office. Just the reception there. They could of helped us. This was a sad experience we try to get there in time. They turned us away and my kids had to see their dog suffer,cry and scream in pain. This experience will forever be with them. Our dog passed away in pain because the Humane Animal hospital had Turned us down, rejected to help us, dismissed that fact our dog was suffering because of 4 minutes. How is this Humane? They disregarded the chance to help an animal from suffering.
- SCshawn cartwrightDec 8, 20255.0The facility was clean the staff is super nice, friendly and very knowledgeable. My wait time was short.
Frequently Asked Questions About Humane Animal Hospital
What types of animals does Humane Animal Hospital specialize in?
Humane Animal Hospital specializes in providing veterinary services for small animals, primarily dogs and cats.
What are the operating hours of Humane Animal Hospital?
The hospital is open Monday through Thursday from 8:00 AM to 5:30 PM, and on Sundays from 9:00 AM to 1:30 PM. It is closed on Fridays and Saturdays.
Do I need an appointment for an exam or consultation at Humane Animal Hospital?
Yes, exams and consultations are by appointment only. Walk-in exams are not accepted; please call to schedule an appointment.
Does Humane Animal Hospital offer spaying and neutering services?
Yes, the hospital accepts vouchers for spaying and neutering as part of their veterinary services.
How long has Humane Animal Hospital been serving the Fontana community?
Humane Animal Hospital has been serving the Fontana community since 1986, providing affordable and reliable veterinary care for over 33 years.
How can I contact Humane Animal Hospital?
You can contact the hospital by phone at +1 909-829-8840 or by email at esther.lee.dvm@gmail.com. More information is available on their website.
What nearby places can I visit after a veterinary appointment at Humane Animal Hospital?
After your visit, you might consider dining at nearby places like Tacos Jalisco or El Pollo Loco, or shopping at 99 Cents Only Stores and Plaza Fontana shopping center located nearby.
Are there any nearby pet-related services close to Humane Animal Hospital?
Yes, there are other veterinarians and pet service providers nearby, such as the Animal Hospital Veterinarian offering health and medical services for pets.
Can I find other health-related services near Humane Animal Hospital?
Nearby health-related services include Fontana Smiles, Fontana Dental Group, and Dr. Katz Optometry, which provide dental and optometry care respectively.
Is there a nearby place to grab a quick meal close to Humane Animal Hospital?
Yes, several fast food and casual dining options are nearby including Tijuana's Tacos, Toms Burgers, and Tom's Original Super Hamburgers.