Petco

4.3
979 reviews

About

Pet StorePet supply storePetco
Visit your Fairfield Pet Store located at 1370 Holiday Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1320 Gateway Blvd, Fairfield, CA
94533, United States

Hours

Reviews

4.3
957 reviews
5 stars
586
4 stars
201
3 stars
91
2 stars
33
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful employees, several reported rude or unprofessional behavior from specific staff members.

Grooming Services

Grooming experiences varied significantly, with some customers expressing satisfaction while others reported poor service and issues with their pets' treatment.

Product Availability

Customers noted a good variety of pet supplies, but there were complaints about items being out of stock or not available, leading to multiple trips without success.

Store Environment

The store is generally described as clean and well-organized, though some customers mentioned issues with clutter and accessibility.

Pricing Concerns

Several reviews highlighted high prices for products, with some customers feeling that items were overpriced compared to competitors.
  • DW
    Darren Wells
    1 day ago
    5.0
    Had everything I needed
  • JB
    Jojo Binks
    6 days ago
    5.0
    Petcos great !!!!
  • JW
    Joshua Wittmann
    Jan 5, 2026
    5.0
    Staff was helpful and amazing.
  • BC
    Big C
    Nov 25, 2025
    5.0
    I had excellent experience at the store. Michelle the Manager was great!
  • DA
    Deyanira Alvizar
    Nov 5, 2025
    3.0
    The elder lady shouldn’t work at the register. Her attitude is ugly towards customers. She answers phone calls rude as well. I asked about an item she said I would have to come in and look if they have it ??? I want to know if it’s available or not to avoid going for no reason? I also never have problems putting in my number and finding my account only when she’s there. I always spend $50+ and when she’s there I don’t receive my coupons because she has trouble “finding my account” ?? I’d enjoy going to Petco much more if she wasn’t at the front register.

Frequently Asked Questions About Petco

Does the Petco Fairfield location have a vet hospital?

No, Petco Fairfield does not have a full-service vet hospital.

Does Petco Fairfield offer vaccinations?

Yes, Petco Fairfield provides vaccinations.