Banfield Pet Hospital® - Escondido provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Dr. Azad and the staff received high praise for their compassionate and skilled care, with many customers expressing gratitude for successful surgeries and treatments.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about poor communication and unprofessional experiences, particularly regarding appointment management.
Wellness Plans
Customers appreciated the value of the wellness plans, noting they saved money on regular care, although some expressed frustration with the enrollment process and billing practices.
Facility Experience
The clinic was frequently described as clean and well-organized, contributing to a positive atmosphere for both pets and their owners.
AM
Alex Munoz
Feb 4, 2026
5.0
Dr. Azad was able to remove a stage 2 soft tissue sarcoma for our pup with clean margins. We are grateful to him and the team that took care of our fur baby!
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Stacy Walker
Jan 20, 2026
5.0
I brought my 4 legged baby, Coco to Banfield for a mass on her chest and decided to have her soft pallet removed as well. Dr Azad was THE BEST. Made me feel at ease, explained everything throughly and even called me to check on Coco the day after the surgery.. To Dr Azad and staff. Many, Many thanks to you all.
CC
Charlene Cummins
Jan 13, 2026
5.0
April Perez and the staff did an amazing job making me feel comfortable and at ease about my treasured dog sequoia. They were professional and helpful. We’re willing to answer every question. I highly recommend them.
CP
Claire Pida
Jan 6, 2026
5.0
We use Banfield and specifically Dr Azad for all of our animals, two cats and two small dogs, and my partner and I are very impressed with the team at Banfield. From the amazing team at the front desk to the technicians and doctors who have assisted us with everything from vaccines to teeth removal to mass removal, we won’t be going to any other vet for our pets. We recently moved to the area and have been using Banfield for the past few months and have been happy every time. Also, the monthly plans they have are definitely worth it especially if you have a senior dog. It pays for itself very quickly an especially if you’re an anxious pet parent who likes to come in for checkups for every little problem (like me!) The animals also respond well to the doctors and technicians here, which is surprising since the vet is usually a high stress place for animals. Cannot say enough good things about Banfield! We bring in Peanut, Mitsi, Spider and Ichabod.
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James Ingram
Dec 8, 2025
1.0
The most unprofessional and poorly communicative staff I've experienced at a pet clinic/hospital to date. Every phone call is short and concise but with zero effort to be efficient and accurate. My number and email was input incorrectly (even in person after numerous times giving the information and giving my license to copy) for my initial appointment so I never got any confirmation communication. In person it wasn't clear how to get the medication prescribed as I was just given papers, told to find out where we we want it and for us to call it in. Just for my grandma and I to be rushed out and left being informed by pharmacies that Banfield has to do this work. Multiple calls today leads to attitude for me not knowing a doctor/nurse needs to call a prescription in. Maybe the Oceanside location or others are more helpful and provide better care but with this socalled relationship established and having to pay again to change, I'll just work with an entirely different company. Wouldn't recommend this location at all.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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