Banfield Pet Hospital

Reviews

• LS

  Lizz Lang Art Services

  Apr 29, 2026
  5.0
  All the staff and doctors at this Banfield location are so helpful, thorough and professional! I’m grateful for their excellent care of my Duders!!
• SH

  Steve Hartig

  Apr 15, 2026
  5.0
  Service is excellent
• TB

  Thomas Beales

  Apr 10, 2026
  1.0
  I am dissatisfied with the handling of our family pet while he was in the custody of Banfield Pet Hospital in Escondido on 4/09/2026. I took our pet to Banfield Pet Hospital in Escondido as referred by the Humane Society of Escondido where our pet got his shots and was neutered. Banfield Pet Hospital should change their name from "Hospital" to "Clinic" as they were unable to treat our pets injury. Please let me be clear, this veterinarian clinic not being able to treat our pet is not why I am dissatisfied. My disappointment stems from several fronts: First, they did not see our pet for almost 4 hours after he was admitted to their clinic. Even though I stated he was bleeding and the injury was near the base of his tail near the groin area. They should have looked at his wounds sooner as he was so badly injured that he had to be put down when we transferred him to the other referred veterinarian. Secondly, I was given dishonest information over the phone. When I called in 3-1/2 hours post drop off to check on our pet. I asked if our pet cat has been looked at and if he is OK. The agent on the phone said yes the nurse looked at him and he is calm and doing well. I replied, good I figured he was OK since I had not received a call yet. So I asked again, "OK so did he get like a mini kitty triage already or something? I just want to make sure he is OK like his condition" The agent said, "Yes he has been looked at and the doctor will look again after their lunch break." Well, I find this hard to be true that the pet was looked at. I received an alarming call from a doctor at Banfield Pet Hospital in Escondido 4 hours after admitting the pet stating the cats skin has been degloved and he needs to be transferred to another vet that can perform the necessary treatment as soon as possible. The original call I had with the agent contradicts the doctors alarming information as I find it hard to believe he was 'looked' at. Thirdly, when we picked the pet up for pet transfer, we saw the doctor, whom did not introduce herself, and she briefly explained the severity of our pets condition. My wife told her and the staff, "I hope our pet does not die from this, he was bleeding when we dropped him off and you guys let him bleed out in agony 4 hours before seeing him?...Why did you not treat him sooner!" The doctors reply was, "We had an emergency but he should be OK and the other vet will be able to help you." Well he was not OK he died. So no thanks for the failed prognosis. On a side note, no disrespect to the other pet ofc. I'm curious if the other pet with the urgent emergency survived, because ours did not. We are not looking for apologies from Banfield Pet Hospital in Escondido. It is too late for this. I do want other visitors to think twice and make sure you get a clear response from the staff if you are considering using their services.
• CS

  Cristina Sanchez

  Apr 8, 2026
  5.0
  Dr. azad and his team took excellent care of our 14-year-old pitbull when she needed a splenectomy. At our initial visit Dr. Azad sat on the floor, giving her pets when she was nervous. He took his time explaining the entire process, reasons for the surgery, and addressed our concerns about her age and general health. He also showed us a video from the surgery so we could see what it looked like (we are not squeamish so this was appreciated!) Our sweet girl was up and around the next day, and back to herself by the follow up exam. Many thanks to Dr. Azad and the team at the Escondido Banfield!
• AM

  Alex Munoz

  Feb 4, 2026
  5.0
  Dr. Azad was able to remove a stage 2 soft tissue sarcoma for our pup with clean margins. We are grateful to him and the team that took care of our fur baby!

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