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Petco

4.3
(650 reviews)

Business Details

17919 Ventura Blvd, Encino, CA
91316, United States
(818) 343-1124

About

Pet StorePet supply storePetco
Petco is your trusted pet store near you in Encino. Visit your local Petco at 17919 Ventura Blvd for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Encino Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
17919 Ventura Blvd, Encino, CA
91316, United States

Hours

Reviews

4.3
650 reviews
5 stars
435
4 stars
112
3 stars
41
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, knowledgeable, and eager to assist with pet care and product selection.

Store Cleanliness

The store is frequently described as clean and well-organized, although some reviews noted issues with the bathroom cleanliness.

Customer Service Issues

Several reviews highlighted inconsistent customer service experiences, with some employees being rude or unhelpful, particularly at the register.

Grooming Concerns

There were complaints regarding grooming services, including incidents of pets being injured during grooming.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock levels and specific items being unavailable.
  • JV
    Julia Venegas
    Feb 19, 2026
    3.0
    I find myself always wanting to avoid coming in here. They have one shopping cart and I’m pregnant and have a toddler holding big bags of food and other items along side a toddler is difficult
  • VV
    Veronica V
    Feb 14, 2026
    2.0
    I hate to leave this post because my heart breaks today. I went in and there was a cat a lone cat in one of their isolated containers and there was no freshwater. There was no food and the smell inside of that container was so horrifically strong that it smelled like ammonia. I was horrified being a cat, mom that this cat could have been left in such horrible condition.By the rescue. I asked the cashier to speak to a manager because I was heartbroken. I couldn't believe that they could actually go about their day. Knowing that this cat had no water, no food. And no clean litterbox, and the air in that container was disgusting. When I spoke to someone who came out of the employee room, they told me that the shelter or the adoption agency left it like that. And that they were going to try and take care of the cat themselves that the rescue is supposed to take care of it. Well, if there's no freaking water and there's no freaking food, are they going to leave the cat there to starve? And to thirst to death. I don't understand this, I'm so deeply disappointed. I can't even walk in there anymore. I'm going to find a different place to go. I usually buy all my cat products there. But I'm so deeply disappointed. How could they leave the poor cat in there? Knowing there was no ventilation, the smell of pungent ammonia, no water, no food just despicable in my eyes, it was animal cruelty at its worst.
  • EG
    Edward Gradinger
    Feb 3, 2026
    5.0
    Petco is great. Always someone there to help you, many different choices, lots of parking, and good prices.
  • TS
    Tom Still
    Feb 1, 2026
    1.0
    So much of the floor stock bears empty hooks where merchandise is not to be had, despite having price tagged hooks being exhibited .... but the Pet Staff and their attention to providing excellent service is definitely a "5 Star" operation. Otherwise, best to shop online, and hope the product fits your need. Good news, however . . . online returns at the store are accommodated most of the time.
  • PS
    Paulette Salg
    Jan 24, 2026
    5.0
    This is the first time I shopped at this Petco. It's a large store but well-marked so it's easy to navigate. I went in for my rabbit's food which was easy to find. Check-out was also very easy.

Frequently Asked Questions About Petco

Does the Petco Encino location have a vet hospital?

No, Petco Encino does not have a full-service vet hospital.

Does Petco Encino offer vaccinations?

Yes, Petco Encino provides vaccinations.

Brand Certified Facts from Petco

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