Petco

4.2
892 reviews

About

Pet StorePet supply storePetco
Visit your Elk Grove Pet Store located at 7715 Laguna Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7715 Laguna Blvd, Elk Grove, CA
95758, United States

Hours

Reviews

4.2
881 reviews
5 stars
504
4 stars
192
3 stars
97
2 stars
25
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, indifferent, or unhelpful.

Product Availability

Customers frequently noted issues with stock availability, particularly for specific pet food and supplies.

Store Condition

Several reviews mentioned the store being cluttered and disorganized, making it difficult to find items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and product knowledge.

Veterinary Services

The Vetco clinic received mixed reviews, with some customers expressing dissatisfaction with service and communication.
  • BM
    Brian Mestressat
    Jan 3, 2026
    5.0
    They really care for their fish and other animals. I was impressed with how well the keep their Betta fish. All healthy in clean water. Much better attention than other box pet shops. Thanks guys!
  • WH
    Wazhma Hakimi
    Dec 28, 2025
    1.0
    The employee are too rude and not caring about customers I faced problems so many times I’m doing insta shopper and one time the scanned half of orders when I paid she said sorry I didn’t scanned the 3 more I said why she said sorry simple since I told her and nobody helping customers even 1 star is too much.
  • VG
    Vanessa G.
    Dec 28, 2025
    1.0
    I went to pick up my dog’s prescription supplement, they’re commonly out of stock so I came back later at the end of the week to see if it was now in stock. The lady at the desk was Naomi and I asked her if they had that particular prescription in stock and she responds with “we are not a pharmacy”- odd and rude response given that my dog has the prescription here. Then proceeds to scold me for picking up the prescription once my dog ran out of the prescription- meanwhile I’ve been trying this whole week to get it and it’s been out of stock and I was told to check in later this week for restocks when I first checked earlier this week. It was also rude of Naomi to talk to two different customers at the same time without addressing who she was talking to, one moment she was asking me the account phone number then proceeds to confirm/check in the customers behind me. I’ve never had this experience here when picking up the prescription, usually everyone is friendly, helpful, and respectful but Naomi today was lacking basic customer service skills.
  • J0
    jjacks 01
    Dec 24, 2025
    5.0
    Able to locate the treats for my dog- no need to order online
  • KS
    Karen Stanley
    Dec 15, 2025
    5.0
    This is the only place in Elk Grove that I would buy a fish from. Their tanks are so well cared for. I am very happy with their service and return policy. If your fish happens to die after buying it you can return the body and with a sample of your water which they test you can get a refund. If you have a well maintained tank I doubt you will use their return policy. The store is well stocked with all things cat, dog and other little critters too. Photo is of my new Oscar on the day I bought him or her.

Frequently Asked Questions About Petco

Does the Petco Elk Grove location have a vet hospital?

No, Petco Elk Grove does not have a full-service vet hospital.

Does Petco Elk Grove offer vaccinations?

Yes, Petco Elk Grove provides vaccinations.