Visit your Elk Grove Pet Store located at 7715 Laguna Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Numerous reviews highlighted poor customer service, with staff being described as rude, indifferent, or unhelpful.
Product Availability
Customers frequently noted issues with stock availability, particularly for specific pet food and supplies.
Store Condition
Several reviews mentioned the store being cluttered and disorganized, making it difficult to find items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and product knowledge.
Veterinary Services
The Vetco clinic received mixed reviews, with some customers expressing dissatisfaction with service and communication.
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Brian Mestressat
Jan 3, 2026
5.0
They really care for their fish and other animals. I was impressed with how well the keep their Betta fish. All healthy in clean water. Much better attention than other box pet shops. Thanks guys!
WH
Wazhma Hakimi
Dec 28, 2025
1.0
The employee are too rude and not caring about customers I faced problems so many times I’m doing insta shopper and one time the scanned half of orders when I paid she said sorry I didn’t scanned the 3 more I said why she said sorry simple since I told her and nobody helping customers even 1 star is too much.
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Vanessa G.
Dec 28, 2025
1.0
I went to pick up my dog’s prescription supplement, they’re commonly out of stock so I came back later at the end of the week to see if it was now in stock. The lady at the desk was Naomi and I asked her if they had that particular prescription in stock and she responds with “we are not a pharmacy”- odd and rude response given that my dog has the prescription here. Then proceeds to scold me for picking up the prescription once my dog ran out of the prescription- meanwhile I’ve been trying this whole week to get it and it’s been out of stock and I was told to check in later this week for restocks when I first checked earlier this week. It was also rude of Naomi to talk to two different customers at the same time without addressing who she was talking to, one moment she was asking me the account phone number then proceeds to confirm/check in the customers behind me. I’ve never had this experience here when picking up the prescription, usually everyone is friendly, helpful, and respectful but Naomi today was lacking basic customer service skills.
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jjacks 01
Dec 24, 2025
5.0
Able to locate the treats for my dog- no need to order online
KS
Karen Stanley
Dec 15, 2025
5.0
This is the only place in Elk Grove that I would buy a fish from. Their tanks are so well cared for. I am very happy with their service and return policy. If your fish happens to die after buying it you can return the body and with a sample of your water which they test you can get a refund. If you have a well maintained tank I doubt you will use their return policy. The store is well stocked with all things cat, dog and other little critters too. Photo is of my new Oscar on the day I bought him or her.
Does the Petco Elk Grove location have a vet hospital?
No, Petco Elk Grove does not have a full-service vet hospital.
Does Petco Elk Grove offer vaccinations?
Yes, Petco Elk Grove provides vaccinations.
Does Petco Elk Grove offer curbside pickup?
Yes, curbside pickup is available at Petco Elk Grove. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Elk Grove Petco?
Hamster and guinea pig prices vary by location. Call your Elk Grove Petco at 9166835155 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Elk Grove sell dogs?
No, Elk Grove Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Elk Grove provide for pet care?
Petco Elk Grove offers premium pet foods, expert training, grooming, and vaccination services to support happy, healthy pets.
Does Petco Elk Grove have a veterinary hospital on site?
No, Petco Elk Grove does not have a full-service veterinary hospital.
Are vaccinations available at Petco Elk Grove?
Yes, Petco Elk Grove provides vaccination services for pets.
Can I use curbside pickup at Petco Elk Grove?
Yes, curbside pickup is available for eligible products at Petco Elk Grove.
What are the store hours for Petco Elk Grove?
Petco Elk Grove is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Petco Elk Grove sell dogs or cats?
No, Petco Elk Grove does not sell dogs or cats, but you can meet adoptable pets through their Petco Love program partnering with local animal welfare organizations.
How can I purchase pet supplies online from Petco Elk Grove?
You can order products online for delivery or in-store pickup through Petco's website.
Is the Petco Elk Grove location wheelchair accessible?
Yes, Petco Elk Grove has wheelchair accessible parking, entrance, and restroom facilities.
Where can I find veterinary care near Petco Elk Grove?
Nearby veterinary care is available at Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, both close to Petco Elk Grove.
What are some nearby places to visit before or after shopping at Petco Elk Grove?
Customers can visit nearby places such as GameStop for gaming needs, Leslie's Pool Supplies for pool items, or enjoy a meal at Blast 825 Pizza and The Old Spaghetti Factory.
Are there fitness or health-related venues near Petco Elk Grove?
Yes, nearby health and fitness options include WW (Weight Watchers) and Glute Studio gym for workout sessions.