Petco

4.2
877 reviews

About

Pet supply store
Visit your Elk Grove Pet Store located at 7715 Laguna Blvd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7715 Laguna Blvd, Elk Grove, CA
95758, United States

Hours

Reviews

4.2
866 reviews
5 stars
496
4 stars
189
3 stars
96
2 stars
25
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor assistance.

Product Availability

Customers appreciated the variety of products available, but many expressed frustration over items being out of stock or discrepancies between online inventory and in-store availability.

Grooming Services

Grooming services received both positive and negative feedback, with some customers praising the groomers' care and others reporting issues with service quality and pricing.

Veterinary Services

Veterinary services were criticized for poor communication and lack of professionalism, with several customers expressing dissatisfaction with their experiences.

Store Organization

The store layout and organization were frequently mentioned as problematic, with customers noting clutter and difficulty finding items.
  • PS
    Patrick Schiller
    Nov 12, 2025
    5.0
    I needed dewormer for my kitten who has tape worms. The store was closing in 15 minutes and the sales clerk was very helpful. He matched the online price which saved my a lot of money. Great experience.
  • KC
    Kamni Chand
    Nov 11, 2025
    4.0
    Very nice place to purchase online and pickup inside. You get discount on repeated delivery but choose ur dates and months wisely. If you don't need it earlier doesn't matter they will do the delivery on time. The employees are helpful when asked to help. The only tiny thing is they don't 😃 smile. Like soldiers.
  • AR
    Alerick Rogers
    Nov 7, 2025
    4.0
    Majority of the floor night staff were indifferent or dismissive, but not entirely unhelpful. The knowledgeable lady on aquatics that helped me get my Siamese Algae Eater seemed to be the most concerned with ensuring customers were taken care of. I wish I could remember her name, but all that I recall is that it started with an "M". She's a great asset that should to be recognized and cultivated!
  • MV
    Michael Verdugo
    Nov 2, 2025
    5.0
    They have great sales and in-stock iteams that petsmart tends to forget to restock. I bought a few hermit crabs recently and couldn't be happier with the care that previously went into them.
  • CM
    Catherine McKean
    Oct 23, 2025
    5.0
    The staff was very kind and very professional. The upfront mgr ( i think her name is Chris)educated me on different brands of holistic dog food for my senior dog with certain health issues. The check out young lady was kind and very efficient. The store was amazing with all the variety of supplies for pet parents. And Roya in the vet office was so efficient in handling my pet food prescription and issuing my card to present at checkout for the ID food i purchased for my dog .

Frequently Asked Questions About Petco

Does the Petco Elk Grove location have a vet hospital?

No, Petco Elk Grove does not have a full-service vet hospital.

Does Petco Elk Grove offer vaccinations?

Yes, Petco Elk Grove provides vaccinations.