Banfield Pet Hospital® - El Segundo provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I love Banfield! Not only have they taken wonderful care of our furry family members during checkups but also during emergency visits. I have traveled with my fur babies from the West Coast to the East Coast too many times to count …. I take great solace in the fact that any Banfield across the nation can care for them.
PH
Patty Hedrick
Sep 24, 2025
5.0
Very pleased with the Banfield staff and the veterinarians in the El Segundo Petco. They have done an excellent job taking care of our pets. The only downside is having to drop them off instead of being able to stay with them. They have all been great.
MM
Miss MumMum
Sep 15, 2025
1.0
Banfield is horrible. I took my cat here to get a simple check up on some lumps I was feeling on her tummy. My cats mom had the same thing I wanted to make sure that I was going to do all the steps early so that I can be informed of any tumors or growths. Banfield told me that my cat's tumors were benign, so I was happy to hear that. About a a few days later, my cat started experiencing some issues. She was becoming lethargic, not eating or drinking. When I told Banfield of this, they asked me to bring her back in. I told them no, because I felt that they did something to her. I wanted to get a second opinion from a different source. I had a mobile vet that came and checked on her, and they told me that she was basically dying. I don't know what Banfield did to my cat. But I was heartbroken. How does a simple checkup turn into my cat dying. I felt something was off the day I brought my cat home. I just couldn't explain it, but she just wasn't acting. The same, and then when I saw that she was becoming lethargic, and then it was having issues. I felt that banfield injected her with something else that I was unaware of I never asked for a vaccination. I never asked for anything else to be done to my cat. Except for a checkup on the tumors, which were benign. So if a cat's tumors are benign, and they promised me that they didn't do any vaccinations or shots or anything of that nature? Why would my cat be in such uh feeling of distress. Within 2 and a 1/2 weeks, my cat was gone. She was barely 6 years old and the love of my life. I will never trust Banfield. I even have a funny feeling about shopping at the locations where Banfield is being operated at.
I suggest that anyone that takes their animal to Banfield, but they look add the reviews before taking an innocent animal that can't speak and can't be heard for the pain and the suffering that they do at this hospital.
Please be aware that they have no care or sympathy for your pets.
BA
Blake Adams
Sep 10, 2025
5.0
I brought one of my comfort pets to Banfield in El Segundo when he wasn’t feeling well, and I couldn’t be more impressed. The vet assistants were gentle and clear, walking me through each step without pressuring extra services. They explained options for care and payment, which I really appreciated.
The veterinarian was best-in-class—thorough, compassionate, and transparent. He reviewed all the test results with me and explained that my pet has diabetes, then recommended the right food and care plan. He even made himself available for follow-ups, which gave me peace of mind.
Banfield’s programs are excellent, and despite being inside PetSmart, this clinic holds its own against the best vet offices in Los Angeles. Highly recommend.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in El Segundo offer?
Banfield Pet Hospital in El Segundo provides preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter services, end of life care, and DNA testing for pets.
What are the operating hours of Banfield Pet Hospital in El Segundo?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I schedule an appointment online at Banfield Pet Hospital?
Yes, you can schedule an appointment online via Banfield's website or through their app available on both the Apple App Store and Google Play Store.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
Is veterinary care available online through Banfield?
Yes, Banfield offers remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app for clients with Optimum Wellness Plans.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes preventive care such as comprehensive exams, vaccines, early screening diagnostics, nutritional consultations, and dental care, with automatic annual renewal unless paid in full at enrollment.
Are appointments required at Banfield Pet Hospital in El Segundo?
Yes, appointments are required to see a veterinarian at Banfield Pet Hospital in El Segundo.
What nearby pet stores could I visit before or after a visit to Banfield Pet Hospital?
Nearby pet stores include Only Natural Pet and PetSmart, which offer a variety of pet supplies and services convenient for Banfield patients and pet owners in the area.
What nearby dining options are available around Banfield Pet Hospital in El Segundo?
Nearby dining options include Sammy's Woodfired Pizza & Grill, Pacific Coast Highway Pizza, The Taco Shack by Eddie and Tanner, and cafes such as WFM Coffee Bar and Starbucks, perfect for a meal or coffee break during your visit.
Are there shopping centers or stores near Banfield Pet Hospital in El Segundo for additional errands?
Yes, Plaza El Segundo shopping center and stores such as Nordstrom Rack, The Container Store, Best Buy, HomeGoods, and Skechers are nearby, ideal for combining your vet visit with shopping or errands.