Business Details
About
Pet StorePet supply store
Visit your El Cerrito Pet Store located at 420 El Cerrito Plaza for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,061 reviews
5 stars
578
4 stars
224
3 stars
120
2 stars
46
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness and unhelpfulness, particularly from management.
Grooming Issues
Numerous complaints about grooming services, including long wait times, lack of communication, and poor handling of pets.
Pricing Concerns
Customers noted high prices and issues with incorrect pricing at checkout, leading to dissatisfaction.
Store Cleanliness
Mixed reviews on cleanliness; some found the store clean and organized, while others described it as filthy and disorganized.
Product Availability
Customers appreciated the variety of products available, but some noted poor stock levels and limited options for specific pet needs.
- DNdebbie Nelson4 days ago5.0I love going into your store. Everyone is friendly and helpful! Vanessa is the best groomer I have ever had!! The store manager is always on the floor greeting customers. ♥️
- SSslowleakNov 11, 20255.0Great service
- DMDestiny MarieNov 2, 20253.0Staff isn't the nicest!
- ASAnne SchonfieldOct 17, 20251.0I just had the most terrible experience with Marta the store manager at Petco in El Cerrito. I came to buy goldfish at 7:50 pm, more than an hour before the store closed at 9 PM. But Marta refused to allow staff to help me, saying she was understaffed. Totally unclear why, Since there were two staff in the store to help. It was horrible customer service. I’m trying to give the store my business, but the manager refused to help me. I don’t plan to go back to Petco El Cerrito anytime soon. Extremely unsatisfied!
- SKSeeker of KnowledgeOct 10, 20254.0A little pricey but they had everything I needed
Frequently Asked Questions About Petco
Does the Petco El Cerrito location have a vet hospital?
Yes, Petco El Cerrito has a full-service vet hospital.
Does Petco El Cerrito offer vaccinations?
Yes, Petco El Cerrito provides vaccinations.
Does Petco El Cerrito offer curbside pickup?
Yes, curbside pickup is available at Petco El Cerrito. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at El Cerrito Petco?
Hamster and guinea pig prices vary by location. Call your El Cerrito Petco at 5105287919 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco El Cerrito sell dogs?
No, El Cerrito Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco El Cerrito offer for pet health?
Petco El Cerrito offers a full-service vet hospital, vaccinations, and expert pet training.
Does Petco El Cerrito provide curbside pickup?
Yes, curbside pickup is available for eligible products at Petco El Cerrito.
Are dogs or cats available for purchase at Petco El Cerrito?
No, Petco El Cerrito does not sell dogs or cats, but you can meet pets available for adoption through the Petco Love program in partnership with local animal welfare organizations.
What are the operating hours of Petco El Cerrito?
Petco El Cerrito is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I get same day delivery from Petco El Cerrito?
Yes, Petco El Cerrito offers same day delivery for your convenience.
Is Petco El Cerrito wheelchair accessible?
Yes, the store features wheelchair accessible entrances, parking, and restrooms.
Where is Petco El Cerrito located?
Petco El Cerrito is located at 420 El Cerrito Plaza, El Cerrito, CA 94530-4005.
What nearby places can I visit when I come to Petco El Cerrito?
You can visit nearby places such as Ike’s Love & Sandwiches for a quick meal, the El Cerrito Farmers Market to explore local produce, or Hair Masters for a hair salon appointment before or after your visit to Petco.
How can nearby Vetco Vaccination Clinic complement my visit to Petco El Cerrito?
Vetco Vaccination Clinic nearby offers additional pet services and training, which you might find useful alongside Petco's offerings to ensure your pet's health and well-being.
What other amenities around Petco El Cerrito can customers enjoy?
Customers can enjoy facilities like Club Pilates for fitness, Citibank for banking needs, and Mel-O-Dee Cocktails for a relaxing drink—all within walking distance of Petco El Cerrito.