Petco

4.3
1336 reviews

About

Pet StorePet supply store
Visit your El Cajon Pet Store located at 540 N 2nd St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
540 N 2nd St, El Cajon, CA
92021, United States

Hours

Reviews

4.3
1,314 reviews
5 stars
782
4 stars
294
3 stars
126
2 stars
36
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting specific employees who provided exceptional service.

Product Availability

Customers appreciated the good selection of pet supplies, although some noted issues with stock levels and specific product availability.

Grooming Services

Feedback on grooming services was mixed, with some customers expressing dissatisfaction with the quality and staff behavior.

Store Cleanliness

While some reviews mentioned cleanliness, others pointed out areas needing improvement, particularly regarding animal care and store maintenance.

Technology Issues

Several customers experienced difficulties with the app and online promotions, leading to frustration with redeeming discounts and rewards.
  • AP
    Adrian Paul
    2 days ago
    5.0
    I'm 76yo and just bought two 30# cat litter refills. At the register, the cashier asked if I could use any help carrying them to my car? I actually did, since I can't lift and carry that much for more than a few feet these days. It was not only considerate but something for which I was grateful.
  • KB
    KIRSTEN BROTHERS
    Nov 13, 2025
    1.0
    Angel had a terrible attitude. Love 💗 petco though and this location and the groomers :)
  • ST
    Shawnee Taylor
    Nov 1, 2025
    4.0
    Good selection and pricing, a little smelly and no dog relief area.
  • SP
    Samuel Pounds
    Oct 22, 2025
    1.0
    Tag machine none existent or out of service somewhere in store. Called ahead and was told it works then arrived and in fact was not there. Waste of someone’s time and no sense of care.
  • VG
    Vicki Greco
    Oct 20, 2025
    5.0
    After the casher scanned my items, she asked if I had the app. I do have the app I replied and started to reach for my phone. She saved me the time of doing that by quickly scanning a code on a piece of paper, adding the coupon discount. I had seen the email about the discount and had forgotten about it. Thank you so much for covering for my possible senior moment lol.

Frequently Asked Questions About Petco

Does the Petco El Cajon location have a vet hospital?

No, Petco El Cajon does not have a full-service vet hospital.

Does Petco El Cajon offer vaccinations?

Yes, Petco El Cajon provides vaccinations.