Petco

4.4
1366 reviews

About

Pet StorePet supply store
Visit your Downey Pet Store located at 8580 Firestone Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8580 Firestone Blvd, Downey, CA
90241, United States

Hours

Reviews

4.4
1,351 reviews
5 stars
900
4 stars
225
3 stars
111
2 stars
47
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist with questions and provide recommendations.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, particularly regarding communication and the handling of pets during grooming.

Store Cleanliness

There were multiple complaints about the cleanliness of the store, with reports of unsanitary conditions and unaddressed messes.

Product Availability

Customers expressed mixed feelings about product availability, with some finding what they needed while others noted a lack of variety, especially in specific pet supplies.

Checkout Experience

Several reviews mentioned long wait times at checkout and issues with curbside pickup, indicating a need for improved efficiency.
  • SD
    Sandy Dowden
    Nov 10, 2025
    5.0
    This store is always well stocked and the sales associates are efficient and know about discounts. Don't like the parking lot as it is difficult maneuvering around and the Gen-Z types have no concept of driving less than 30 miles per hour.
  • HH
    Heidy Hernandez
    Nov 8, 2025
    5.0
    Got what I needed.
  • NS
    Noe Santana
    Oct 23, 2025
    5.0
    Like the place .
  • TH
    Teresa Hallinan
    Oct 11, 2025
    5.0
    Extremely friendly employees who are willing and ready to help with any and all questions. Store is always clean and well maintained.
  • PP
    Patrece Pugh
    Oct 9, 2025
    1.0
    I've been taking my Maltipoo for grooming at the Firestone Petco for a few months. The fist groomer I had was good. Then my puppy was places with another groomer who I was a little skeptical of based on her response about my puppy being stubborn. He's a puppy who is not familiar with you and probably apprehensive about being with you. At the beginning of summer I ask her the trim him pretty low due to the summer heat and we look at hair level samples and the sample seemed longer then when she trimmed my puppy. I was really happy but let it go. This last trim on this past Friday I told her to leave his hair as long as possible, he did have a little matting on his tail. He had grown a lot of hair and I like having some length on him, not shaved to the skin as before. Well, she said she found another matted area near his hind right leg and had to cut it pretty short and took it upon herself to cut him all the way down to the skin again without my approval. I was very unhappy, she should have call and discuss this with my. I spoke with the manager and the manager agreed that she sould have called and received approval. I probably will not return yo this locate in the future, or if so, request someone else to groom my puppy.

Frequently Asked Questions About Petco

Does the Petco Downey location have a vet hospital?

No, Petco Downey does not have a full-service vet hospital.

Does Petco Downey offer vaccinations?

Yes, Petco Downey provides vaccinations.