Brand Certified
Banfield Pet Hospital
4.0(100 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
5434 Ygnacio Valley Rd, Concord, CA
94521, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(925) 673-5243
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.0
100 reviews
5 stars
62
4 stars
13
3 stars
4
2 stars
2
1 star
19
- JCJesus J CastellanosJan 8, 20265.0See my reviews of shopping center. Great help, saved my boy from liver damage. All my pets are neutered and I'm sure if I didn't have insurance it would have cost over 3000. With great staff and itemized detailed information you get your money's worth 'in the long run' don't beat yourself treat yourself to a committed staff and insurance coverage.
- KQKimberly QuevedoDec 3, 20255.0kimmy was very helpful
- LKLauren KirbyOct 8, 20255.0So far we really love this facility and their team!! We have been customers for a couple of years now.
- BSBrandon StrongOct 17, 20202.0Well little goose didn't get to go to his appointment today because we had an emergency and he'd to stop on the side of the road to go potty. According to the rude receptionist Whitney the we were 10 mins late and had to reschedule for next week I kindly told her we'd find somewhere with better customer service and understanding. Waist of time why pay people with hard earned money who are rude and disrespectful. I'll pass
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the operating hours of Banfield Pet Hospital in Concord Clayton Valley?
Banfield Pet Hospital is open Monday 9:00 AM to 6:00 PM, Tuesday to Saturday 8:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM. Hours may vary on holidays and due to COVID-19.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, you can call during hospital hours for urgent advice and referrals. For emergencies outside hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or the Banfield app where quick scheduling links are provided.
Does Banfield offer telehealth or online veterinary care?
Yes, Banfield's Optimum Wellness Plan clients can access 24/7 general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive care services does Banfield Pet Hospital provide?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, spay/neuter, microchipping, DNA testing, and more.
How does the Optimum Wellness Plan at Banfield work?
The plan provides annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. It automatically renews annually unless paid in full at enrollment, with payment options available.
Is Banfield Pet Hospital wheelchair accessible and are appointments required?
Yes, Banfield has wheelchair accessible restrooms and requires appointments for services.
What nearby dining options are available around Banfield Pet Hospital?
Nearby dining options include Round Table Pizza, Dickeys Barbecue Pit, Love Thai Restaurant, Bronze Buddha Thai Fusion, Wingstop, Berto's Concord, Chipotle Mexican Grill, and Jersey Mike's.
Where can I get a haircut or grooming services near Banfield Pet Hospital?
Sport Clips Haircuts of Clayton Valley Shopping Center, TJ Salon and Nail Spa, and i Brow Bar are nearby locations offering haircuts and beauty services.
What nearby fitness and wellness facilities are close to Banfield Pet Hospital?
Anytime Fitness Concord, Concord Kung Fu Academy, and Club Pilates are nearby for your fitness and wellness needs.
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