If your pet is in need of reliable care, look no further than Banfield Pet Hospital in Clovis, CA. Located off Shaw Avenue — a short drive from the Sierra Freeway and Highway 168 — you can find our veterinary team inside PetSmart. With a passion for treating dogs and cats of all ages and sizes, we provide general veterinary services that focus on your pooch or feline’s wellness.
Customers consistently praised the quality of care provided to their pets, noting that staff are kind, professional, and treat pets as their own.
Wellness Plan Value
Many customers found the wellness plan to be a valuable investment, providing peace of mind and cost savings for regular veterinary care.
Staff Professionalism
While most reviews highlighted friendly and caring staff, some customers reported issues with professionalism and communication, particularly regarding appointment scheduling and follow-up.
Pricing Concerns
Several customers expressed concerns about the pricing of services, describing them as expensive or feeling pressured into unnecessary treatments.
Appointment Availability
Customers frequently mentioned difficulties in securing timely appointments, especially for urgent care, leading to frustration with the scheduling process.
SD
Samantha Dunnington
Sep 19, 2025
5.0
Best care for my pets. After each surgery or all day care, they always call us the next day to check on our dogs. Doctors are amazing and will help with any questions u have. They never ever try to rush you out the door. They always make sure my pets and I are happy.
Also the wellness plan is 100% totally worth it!!!! Saves us so much money each year!!!!
SR
Sharon Robert
Sep 10, 2025
4.0
In general, the Banfield vets and staff have been great. The real frustration for me is that, after COVID, I still can't be with my pets when the vets examine them. I have to drop them off no matter what I do, and I think that causes them to be even more traumatized than they already are just coming to the vet. Other than that, all the staff have been wonderful and taken good care of my cats.
HB
haven Bigger
Aug 12, 2025
5.0
They take great care of my dogs.
LC
Linda Calderon
May 24, 2021
5.0
Me & My Husband ❤️ to bring Our lil. dog here. The Receptionists there are Very Nice. & The Doctors are good to Our Animals & kind. They listen to Your Concern s. A Very Good Hospital to bring Your animal s. " God Bless You All" 😇🙏..... & Always be Safe. L.C
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Clovis?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Where is Banfield Pet Hospital located in Clovis?
It is located at 470 Shaw Ave, Clovis, CA 93612, inside the PetSmart store, near the Sierra Freeway and Highway 168.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can refer to emergency hospitals or specialty providers.
What types of preventive pet health care services does Banfield provide?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of their preventive care services.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can receive 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is the Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutrition consultations, dental care, and more, with automatic renewal unless paid in full at enrollment.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
Are there any nearby services I can visit after my pet’s appointment at Banfield?
Yes, you can visit PetSmart for pet supplies as Banfield is located inside it, or relax at nearby Selah Rejuvenation spa or grab a meal at Wendy's nearby.
Can I find other health services near Banfield Pet Hospital in Clovis?
Yes, several dental offices such as Sylvania Dental and Brigham Kenneth DDS, as well as the Natural Health Renewal Center, are located close by for additional health services.
How can I easily find Banfield Pet Hospital if I'm coming from Highway 168?
Banfield Pet Hospital is just a short drive from Highway 168, located inside PetSmart on Shaw Avenue, making it convenient to access from the freeway.