Petco

Reviews

• CF

  Ciara Fajardo

  6 days ago
  1.0
  I bought balloon Molly earlier around 12:30 i didn’t get the receipt. I went home the fish died. I called them if they can refund or replace new one they said no cuz I don’t have proof of receipt or phone number.
• MD

  Marty Durrence

  May 2, 2026
  1.0
  So I had 2 total different experiences with this store in a week. First one was awesome!! 2nd one is what I am reviewing now. The cashier called someone to help me. She was busy checking people out and was not able to get an animal for me. The cashier even was irritated with the amount of times she was calling for help and no one came. Then another lady came in who was still on lunch. She walked by another girl and asked she stop what she was doing and come help me. By this time we had already been waiting for help for around 20 min. No big deal, I totally get it and I had no where to be. Well the girl stopped what she was doing and came over to help. She had the biggest attitude ever. She look at me and said “first off you have to get a cage”. I was gave the same energy back “first off I have a cage”. The girl proceeded to huff and roll her eyes and double down on the attitude. “Well, what do you need”. At this point I just walked off. The cashier was so kind, I actually felt really bad for her, She was trying to do her absolute best with little to no help at all. She apologized for the issue and we just left and went to another store. Needless to say we will not be going back to this store ever again.
• TD

  Trena DavisEdgley

  Apr 29, 2026
  5.0
  I went in with a list of things for my new fur baby. And they met the challenge. A little pricey however some services are worth the price. Staff was friendly and knowledgeable and walked through the store and gave me discount offers and pointed me in the right direction. I will recommend starting here for new parents like myself. They have everything pets.
• VA

  Vadim Art

  Apr 18, 2026
  1.0
  1 worker for the whole store and works at the register. We asked for help with fish, said they will send someone. Waited 30 mins, nobody came
• KK

  Kathie

  Apr 18, 2026
  5.0
  I always find in stock what I need. I appreciate that Petco brought back many of the cat foods I used for years after they went from being a grain free 90% or more store. I do not use grain free foods. So glad to be back. They have a great rewards program.

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