Petco Grooming

Reviews

• RD

  Raimee Durfee

  Nov 16, 2025
  1.0
  Your company should not be sending this out to client ma who have been told they can no longer come Back because their dog was snippy at the groomer
• CN

  Catherine N

  Nov 4, 2025
  5.0
  Ana the groomer did my 2 dogs I’m very pleased with her work 🐾🐾
• SB

  Sonya Barnes - BarnesOnMove

  Nov 1, 2025
  1.0
  Very disappointed. We’ve never used a Petco/chain groomer and never will again. We travel full time and our 5YO shihpoo gets haircuts all over the country every 6-8 weeks. We booked an appointment, brought her in, even sent a picture of her haircut to them. They called for the groomer that was doing her but she never came—warning bell 1. 3.5 hours after dropping her off, we got a text to pick her up. When we arrived we were told we had to pay before we could get/see her—warning bell 2. When we saw her, she did not look at all like a shihpoo, or the photo. The ears were clipped to the skin, some places on her the hair was cut close, others had patches with longer hair that was missed or just smoothed down to hide it—she’s so uneven. Tail wasn’t trimmed as requested. Paws were not cleaned up around the paw pads—it still looks like the trim we gave them a couple weeks ago so she had traction. Her belly was uneven. Her leg hair doesn’t even look like it was more than just passed over lightly. For a $90 haircut for a 15 lb dog, I’m shocked. We didn’t say anything since we leave in 2 days and they couldn’t fix it until it grows out. If I could give it zero stars, I would. Please retrain your groomers so they know how to make a dog look like their breed.
• PP

  Pat Perez-Nooney

  Oct 27, 2025
  1.0
  One groomer was good, the other one awful. The whole experience was bad, the appointments were all messed up, the new groomer was arguing with me, and they wanted to keep my senior dog for over 5 hours. I took him home after 3 hours and will never take any of my four dogs there again. They still charged me full price for subpar service for my senior dog. They used to do good work 10 years ago, too bad they are no longer any good.
• AB

  Ahni Brown

  Oct 18, 2025
  2.0
  Normally, I'm quite satisfied with the service. Yesterday I took my pup for bath and haircut by the lead and when I went to pick up my pup, I didn't see a huge difference. The only instruction was not to cut the hair off of my pup's tail. For almost $100 for a 4lb pup is expensive so I expect the best work. Very disappointed that I have to leave work to have the work redone. I fear retaliation of the redo but I already paid for the service and hope that they treat my pup wire kindness during the redo. I don't mind paying for the service when it's done right!

Frequently Asked Questions About Petco Grooming