Visit your Chula Vista Pet Store located at 878 Eastlake Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Many customers praised the friendly and helpful staff, although some reported issues with understaffing and long wait times.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with the availability of specific items and sizes.
Grooming Services
While some customers had positive experiences with grooming, others reported dissatisfaction with the quality of service.
Online Experience
Several customers faced challenges with online orders and pickups, indicating a need for improvement in the online shopping experience.
Pricing Concerns
Some customers felt that prices were higher compared to competitors, leading to dissatisfaction with perceived value.
KK
Kris
2 days ago
5.0
Very nice and helpful employees, and very cute and pretty birds.
AD
Ae DiMatteo-Riggs
6 days ago
5.0
I received an email.coupon.for 20% off online or in-store purchase petco also had a promo of 20% off but was more restrictive than mine . My barcode that was generated thru my email was not letting me have the discount . Both cashiers working at my checkout time were unable to.guarantee the 20% savings . Manager took over my sale and after lengthy attempts to figure the issue , took it upon himself to ensure I received my savings for all eligible items since it was a legit promotion .Im so glad this worked in my favor . It was a savings of 14 and that I so appreciated . I will continue to shop this store for all my dogs needs . Thank you for listening to me and crediting me the savings .
MR
M R
Jan 4, 2026
3.0
I don’t understand what is going on with this store. I have been a frequent customer since they opened this location . We purchased many birds and supplies, our first aquarium and many, many fish over the years. Our dog was groomed regularly, and we indulged him with his wardrobe, toys and great selection of high quality food he didn't vomit on my rug ! I am writing to ask why this location has fallen into a run down, dirty dump. It smells, its flithy, layers of dust and cobwebs . Ragged displays either empty, partially filled. So cluttered stuff is falling into the aisles. I first begun to notice this change about five years ago, and it has only gotten worse. What a shame you know longer feel that the customers deserve better.
AK
Allison Kaastra
Dec 22, 2025
1.0
we came into the store because we tried making an online purchase to use the discount pick up option. The website said they were out of the cat food we wanted to order. FYI the website is a pita to use anyway. So we went in and guess what they had in stock? so we got the food we wanted but did not qualify for the discount because we couldnt order it oneline. Boo! :(
CN
Courtland Nickel
Dec 18, 2025
5.0
Not only is the selection here fantastic but the employees were extremely helpful as well.
Does the Petco Eastlake location have a vet hospital?
Yes, Petco Eastlake has a full-service vet hospital.
Does Petco Eastlake offer vaccinations?
Yes, Petco Eastlake provides vaccinations.
Does Petco Eastlake offer curbside pickup?
Yes, curbside pickup is available at Petco Eastlake. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Eastlake Petco?
Hamster and guinea pig prices vary by location. Call your Eastlake Petco at 6193976809 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Eastlake sell dogs?
No, Eastlake Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What types of services does the Petco Eastlake location offer for pets?
Petco Eastlake offers premium pet foods, expert training, vaccinations, and a full-service vet hospital.
What are the operating hours of Petco at 878 Eastlake Pkwy?
Petco Eastlake is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Eastlake provide curbside pickup and same-day delivery?
Yes, both curbside pickup and same-day delivery services are available at Petco Eastlake for eligible products.
Can I adopt a dog or cat at Petco Eastlake?
Petco Eastlake does not sell dogs or cats, but through the Petco Love program, you can meet adoptable dogs and cats from local animal welfare organizations.
How can I contact Petco Eastlake for pet pricing and availability?
You can call Petco Eastlake at 619-397-6809 to check prices and availability of pets like hamsters and guinea pigs.
Where can I find veterinary services near Petco Eastlake?
Nearby veterinary services include Vetco Total Care Animal Hospital and Vetco Vaccination Clinic, both offering comprehensive pet care.
Are there any pet-related stores near Petco Eastlake?
Yes, nearby pet-related stores are Vetco Vaccination Clinic and Just Food For Dogs, offering pet supplies and specialized foods.
What nearby stores can I visit for grocery or health food shopping around Petco Eastlake?
You can visit Trader Joes and Sprouts Farmers Market near Petco Eastlake for grocery and organic health food items.
Is Petco Eastlake wheelchair accessible and what payment methods are accepted?
Petco Eastlake has wheelchair accessible entrances, parking, and restrooms. They accept credit cards, debit cards, and mobile NFC payments, but not cash-only payments.
Does Petco Eastlake have a social media presence I can follow for updates and promotions?
Yes, you can follow Petco on TikTok at https://www.tiktok.com/@petco, on Facebook, and their Instagram handle is Petco.