Petco

4.4
1910 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Chula Vista Pet Store located at 1142 Broadway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1142 Broadway, Chula Vista, CA
91911, United States

Hours

Reviews

4.4
1,897 reviews
5 stars
1,242
4 stars
365
3 stars
157
2 stars
49
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude behavior from some employees, particularly management.

Product Availability

Customers appreciated the wide selection of pet products available, although some expressed concerns about the quality of certain animals and the pricing.

Store Environment

The store was generally described as clean and well-stocked, but some customers found the layout uninviting and cramped.

Grooming Services

There were mixed reviews regarding grooming services, with some customers reporting negative experiences and concerns about the handling of pets.
  • BK
    bill kirchhoff
    4 days ago
    5.0
    Good store but corporate rules will send me elsewhere. I could get a huge discount for repeat delivery, but I need to pick it up in the store with NO discount.
  • FR
    fabiola roma
    4 days ago
    5.0
    Si encuentras la gran mayoría de las cosas que buscas para tu mascota
  • EH
    Emme H.
    Dec 27, 2025
    5.0
    We come to this location and our furry baby always get his haircut. Thank you for the nice cut this holiday season. Love - Teddy
  • JJ
    Joseph X (Joe)
    Dec 24, 2025
    5.0
    I’m a frequent customer at this location and have my food set up for auto-pickup each month—the process is always easy and efficient. I’m also grateful to be grandfathered into their Dog Bank program, where every eight or so bags earns a free one. Reid helped me today and was incredibly friendly, especially considering it’s the day before Christmas. I truly appreciated the genuine customer service while picking up my items. Thank you!
  • AV
    Ana Veyna
    Dec 20, 2025
    1.0
    I was waiting in line for ever, Jessica helped me today and I didn’t even get a thank you after paying for my items. Every time I visit this store the service is horrible. Everyone a at this store needs to work on their customer service skills. Unfortunately, this is the closest store to my home.

Frequently Asked Questions About Petco

Does the Petco Chula Vista location have a vet hospital?

Yes, Petco Chula Vista has a full-service vet hospital.

Does Petco Chula Vista offer vaccinations?

Yes, Petco Chula Vista provides vaccinations.