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Petco

4.1
(972 reviews)

Business Details

1962 E 20th St, Chico, CA
95928, United States
(530) 801-6355

About

Pet StorePet supply store
Petco pet store in Chico offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, Self-Service Dog Wash in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Chico helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1962 E 20th St, Chico, CA
95928, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

4.1
972 reviews
5 stars
501
4 stars
233
3 stars
125
2 stars
44
1 star
69
  • JS
    Jana Slocum
    Apr 24, 2026
    5.0
    The nicest, most awesome employees. Very helpful! Very friendly. I highly recommend.
  • SW
    S W
    Apr 18, 2026
    4.0
    The place for all things pets. A little pricey but they carry a bit of everything.
  • HO
    Honest Reviews Only
    Apr 15, 2026
    5.0
    Have a great selection of water plants and fish...a few reptiles and rodents and birds...decent selection overall...
  • JK
    Josh Klingenberg
    Apr 1, 2026
    1.0
    Please don't buy goldfish or any kind of fish from Petco. I went there 2 days ago and bought a goldfish and I looked around the whole fish department. And saw that they don't take care of their fish. There was a whole bunch of fish there that were dead and I bought a goldfish from them and it didn't even last 2 days it was dead the next morning, they are rip off. Don't waste your money on any fish that they have The whole point of me getting a fish was to buy it for my stepdaughter too surprised her with one
  • KJ
    Kaylee Johnson
    Mar 30, 2026
    1.0
    Every single time i come into this Petco with a Doordash, the cashier, Eleanor, is very nice and customer servicey until THE SPLIT SECOND the words “this is a DoorDash” leave my mouth. The second I say that, she rolls her eyes at me and very rudely just says “barcode” and is just plain rude the entire rest of the transaction. It is absolutely not okay. My main job is in customer service, i do DoorDash on the side, and never in a million years could I imagine being so rude to a customer like that. This has happened every single time and something needs to be done about it. It’s not okay. I called and spoke to a manager (which I have never done but this just felt like something they needed to be aware of) and he said “she doesn’t mean it, she means well”. I don’t get “meaning well” from a customer service worker being incredibly rude to someone the second they find out they’re doing a DoorDash. I know customer service sucks and you have to be fake happy your whole shift and put up a front but it’s absolutely not okay to completely change your demeanor, ROLL YOUR EYES, and be completely rude to a customer for no reason like that. Not okay. If you can’t handle that, maybe customer service isn’t for you.

Frequently Asked Questions About Petco

Does the Petco Chico location have a vet hospital?

Yes, Petco Chico has a full-service vet hospital.

Does Petco Chico offer vaccinations?

Yes, Petco Chico provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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