If you’re looking for petcare for your furry friend in Chatsworth, CA, visit Banfield Pet Hospital on Mason Avenue. Conveniently located in Chatsworth Center, between Devonshire and Mayall Streets, our veterinary clinic provides general services to dogs and cats in Chatsworth and the neighboring areas of Northridge, Porter Ranch, or Granada Hills South. From annual appointments to unexpected tumbles, we can handle routine veterinary requests at our Chatsworth clinic.
We recently had to say goodbye to our dog, and the team was really wonderful. They went out of their way to make this experience as easy as possible, given the circumstances.
We have had some challenges with communication in the past which is the reason we aren't giving 5 stars, but all in all, the team is very kind and we were grateful for their care.
RW
Richard Wucher
Aug 4, 2025
1.0
Not coming back!!
LR
Lauryn Reinhardt
Jun 7, 2025
1.0
Set an appointment for vaccines and everything because I'm moving away. Asked for my cats flea/tick medicine to be refilled for all four of my cats. I spend several minutes explaining this to the brunette at check in. When they bring my cat back, the tech gives me only one box. When I say I need it for all of my cats, she tells me they weren't aware. She goes back and several minutes later comes back to say they don't have enough boxes for my four cats to each get the medicine but I'm welcome to come back in a few days. I again explain I'm moving and this is literally my last day living here and that's why I asked. Nothing they can do unless I can come back.
God bless the redheaded girl who got there while I was there. She's helped me before and she's an absolute sweetheart. I asked her and she was just like oh no your dad can absolutely come pick it up for you or we might even be able to mail it to your new address let me check and get back you.
I also asked at check in and reminded the tech again when they took her I wanted them to cut her claws. When they bring her out to me, they say nothing. I check and they're not cut. I ask the tech again to cut her claws and she says oh she bit me I can't cut her claws. Okay that's fine I totally understand that but were you planning on telling me that??
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Chatsworth?
Banfield Pet Hospital in Chatsworth is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care services, but they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals or specialty providers if needed.
What types of preventive care services does Banfield provide for pets?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care like head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, with automatic renewal each year.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or use the Banfield app. Drop-off, in-room, and virtual visits are available depending on your preference and plan.
Is the Banfield Pet Hospital in Chatsworth wheelchair accessible?
Yes, it has wheelchair accessible restrooms and welcomes all clients including those with accessibility needs.
What nearby places can I visit before or after my pet's appointment at Banfield Pet Hospital?
Nearby you can visit San Carlo Italian Deli for a sandwich, Honshu Sushi restaurant for dining, or Devonshire & Mason Center shopping center for some shopping and entertainment.
Are there nearby services for car rental if I need transportation to Banfield Pet Hospital?
Yes, Hertz Car Rental is located nearby on Mason Avenue, making it convenient for transportation needs.
Can I grab a quick meal or smoothie near Banfield Pet Hospital?
Yes, Forever Healthy Chatsworth offers fast food and smoothies nearby, perfect for a quick meal before or after your visit.