Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Carmichael provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
231 reviews
5 stars
159
4 stars
26
3 stars
4
2 stars
10
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and long wait times on the phone, leading to frustration.
Care Quality
While some customers praised the compassionate care provided by specific vets, others expressed dissatisfaction with the overall quality and professionalism of the staff.
Pricing Concerns
Numerous reviews highlighted concerns about high prices and unexpected fees, with some customers feeling that the focus was more on profit than on pet care.
Mixed Experiences
Customers had varied experiences, with some expressing loyalty due to positive past interactions, while others reported significant issues leading them to seek care elsewhere.
Compassionate Staff
Several reviews noted the kindness and empathy shown by staff during difficult times, particularly in end-of-life situations.
- KKKrystleOct 8, 20252.0We were using this location for a long while, until recently. Our dog was sick and had abnormal blood work, so the vet told us she was dying, and to take her home, make her comfortable, do the things that she enjoys. Did not prescribe any medications at that time or suggest any further testing. We were simply not ready to accept that, because she was acting normally right before this, and started to rally over the course of the next week. We called and asked for medications, which turned out to be a huge mess. When we took her to a different location for a second opinion, that vet was blown away by the fact that we were told our dog was dying. With her help, some meds, and lots of perseverance, our dog is still alive (3 months later) Based on this experience, I would give one star, but because we had decent care before this, I gave an additional star. We are very happy with the care at the new location so far.
- RRRich RomoSep 15, 20255.0Our Banfield location is remarkable. They care for an our pets as their own. Our Shepherd is going through some difficult dietary issues. The doctor and staff have been there for us. We believe Banfield is our best choice for our sound of mind.
- CRCarol RoschewskiSep 14, 20255.0I have my 8 yr Newfoundland 132+ lb dog on the banfield plan (she has been on the plan since she was a few months old). It includes an annual cleaning, blood work, heart worm test, major shots, and Simparica Trio ( for flees, heartworm etc.) and she has never had a flee on it, plus it includes unlimited office visits. I never worry about dental cleanings as plan comes with free cleaning once a year. But l would have to pay for extractions or extra issues if needed, but that is expected. It is such a great plan. So happy l got her on the plan. Everyone has always been very sweet and professional.
- MMMelissa MccormickSep 10, 20253.0Snickers does not like to go to the vet, the vet is not fond of snickers and snickers can feel it. We did have a fill in vet one time and he was wonderful and made us want to keep going. But honestly ready to find a different vet.
- JCJon CSep 6, 20251.0Auto charged my account without my permission. Bad business ethics. Assistant broke my pet carriage snap lock and did not apologize. Poor customer service.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services are offered at Banfield Pet Hospital in Carmichael?
Banfield Pet Hospital provides quality health and wellness care for dogs, cats, and small animals, including routine vaccinations, dental care, microchipping, spay/neuter, parasite control, nutrition advice, DNA testing, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in Carmichael?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. It is also closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice, and they may provide referrals to emergency hospitals or specialty providers. Outside hospital hours, you should contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote pet care advice and triage support 24/7 from a veterinarian via Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan offers annual preventive care including exams, vaccines, early diagnostics, nutritional consultations, dental care, and more. It automatically renews yearly unless paid in full at enrollment and discounts apply for treatments not covered.
Are appointments required to visit Banfield Pet Hospital in Carmichael?
Yes, Banfield requires appointments for visits to ensure quality care.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready for pickup, and virtual visits for Optimum Wellness Plan clients.
What nearby stores can I visit after my appointment at Banfield Pet Hospital?
Nearby, you can visit the AT&T Store for mobile phone needs, Rite Aid pharmacy for health and beauty supplies, and Safeway grocery store for shopping or gas.
Are there dining options close to Banfield Pet Hospital in Carmichael?
Yes, you can enjoy coffee or a meal at Starbucks or try sushi at ZENSHI Handcrafted Sushi. Tugboat Fish & Chips is also nearby for seafood lovers.
How can nearby facilities like banks and ATMs help during my visit to Banfield Pet Hospital?
Nearby U.S. Bank, US Bank ATM, LibertyX Bitcoin ATM, and Coinme provide convenient banking and ATM services, making it easy to manage payments or cash needs before or after your visit.