Petco

4.2
742 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Canoga Park Pet Store located at 6615 Fallbrook Avenue for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6615 Fallbrook Ave, Canoga Park, CA
91307-3520, United States

Hours

Reviews

4.2
726 reviews
5 stars
438
4 stars
153
3 stars
58
2 stars
17
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported to have rude attitudes and lack professionalism.

Grooming Issues

Numerous complaints about the grooming department highlight poor service, unprofessional behavior, and unsatisfactory results, leading to customer dissatisfaction.

Product Availability

Customers frequently mention issues with stock levels, including items being out of stock or not available as advertised, impacting their shopping experience.

Store Environment

The store is generally described as clean and well-organized, but some customers noted that it can be difficult to navigate due to stocking activities.

Pricing Concerns

Several reviews indicate that customers find prices to be high compared to competitors, leading some to consider shopping elsewhere.
  • ML
    Max M. Lourizadeh
    2 days ago
    1.0
    This Petco location completely wasted our time and money. We PAID for a dog training session, my wife drove 12 miles, and when she arrived the staff casually said, “There’s no session today.” The trainer didn’t show up, and we received zero communication—no call, no text, nothing. Absolutely unacceptable. This is one of the most unprofessional experiences we’ve ever had with any pet service. If you value your time and money, avoid this location.they are deserving zero stars.
  • SS
    Shannon
    Nov 11, 2025
    5.0
    The staff was very friendly and eager to help me.
  • GO
    Glenn Oppenheim
    Nov 10, 2025
    5.0
    Clean, nice people working here. Multiple types of pet services. Good selection of fish, reptiles, birds mammals.
  • KB
    Kiki Badazz (Kiki badazz)
    Nov 9, 2025
    5.0
    Absolutely favorite place to get everything for your pets
  • AF
    Arthur Fleming
    Oct 13, 2025
    1.0
    I, Went to look for product, and was greeted, in my opinion, just to say we, see you, in our store. shopping while black... Yeah I'm taking it there. The fact that I ask the person,working the register, where would the product, I'm looking for, be.she stated second, third,or fourth, aisle. Then here comes the kicker. After looking and not finding, i then ask, for assistance here's comes Jeremy, with an attitude. what are you looking for he states, not wanting to help, and I stated what I was looking for without hesitation he walks to third aisle up and down twice and says we don't have it. I said what's the name of it so I will know he only knows what is looks like after that I stated where is yhe manager maybe he can help and see if it's in stock or on back order no manager and then once I challenged him on that statement he then stated he is the assistant manager and the other manager was on a conference call. Bias to the 10th degree. Race Factor played in this encounter all day long. HA, FUNNY AS HELL

Frequently Asked Questions About Petco

Does the Petco Canoga Park location have a vet hospital?

Yes, Petco Canoga Park has a full-service vet hospital.

Does Petco Canoga Park offer vaccinations?

Yes, Petco Canoga Park provides vaccinations.