Brand Certified
Banfield Pet Hospital
3.8(156 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
21311 Victory Blvd, Canoga Park, CA
91303, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(818) 712-9888
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Canoga Park provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.8
156 reviews
5 stars
83
4 stars
24
3 stars
10
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly, caring, and attentive, there were significant complaints about rudeness and unprofessional behavior from front desk personnel.
Appointment Issues
Numerous reviews highlighted problems with scheduling, including long wait times, last-minute cancellations, and difficulties in getting timely appointments.
Quality of Care
Feedback was mixed regarding the quality of veterinary care, with some customers expressing satisfaction while others reported negligence and inadequate treatment.
Communication Problems
Customers frequently mentioned poor communication, including lack of follow-up calls, unresponsive staff, and issues with understanding treatment plans.
Overall Experience
The overall sentiment was divided, with some customers expressing loyalty and satisfaction, while others indicated they would not return due to negative experiences.
- HWHeidi WilsonFeb 8, 20264.0Things were a bit chaotic on getting an appointment. They do not have a front desk person so sometimes you stand around a while before you get noticed. I went for an appointment and the Dr was busy so I had to reschedule for the next day at the end of the day. I came back and it took forever to get seen. I finally saw the Dr and he was nice and very informative. I had a coupon for a Free 1st time visit so it was worth my time. Im glad I was told I was doing everything correct to help my dog and her wound on her head. I did get some allergy tablets to help with her new found allergies moving here to California.
- TGTita GrayJan 22, 20265.0Melisa and the crew at Canoga are awesome.
- LMLinda MorrisDec 21, 20255.0In my experience with Banfield Canoga Park, the staff has always been helpful and caring with my dogs. Since the time I started with them while living in Kansas to when we moved here to the valley, Banfield has been wonderful with my girls through thick and thin. Attentive, professional, and personal.
- SBSarah BeyelerDec 10, 20255.0We love this Banfield vet! They know our boys by name and always treat them with love and kindness!!
- ALAUDREY LISMANNov 26, 20255.0Dr Zkarian was so detailed oriented and staff was helpful to resolve our last minute needs. Thanks!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Canoga Park?
The hospital is open Monday to Friday from 7:00 AM to 5:30 PM, and Saturday from 7:30 AM to 5:30 PM. It is closed on Sundays and certain holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside these hours, please contact a local emergency hospital.
What types of preventive pet health care services does Banfield offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations as part of their preventive care.
What is included in an Optimum Wellness Plan at Banfield Pet Hospital?
The plan covers annual preventive care, including exams, vaccines, early diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is not insurance but offers discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or through their mobile app available on Apple and Android devices.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan members.
Can I get veterinary care advice remotely from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general care advice through Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required for all visits to Banfield Pet Hospital.
What nearby pet-related stores can I visit when coming to Banfield Pet Hospital?
You can visit PetSmart, which is nearby and offers pet products and services, making it convenient to shop before or after your veterinary visit.
Which public transportation options are available near Banfield Pet Hospital in Canoga Park?
Metro Busway - Canoga Station (Orange) and Canoga Station are nearby transit stations that can help you reach Banfield Pet Hospital conveniently by bus or train.
Are there nearby places to eat or relax close to Banfield Pet Hospital?
Yes, you can visit Topz - Warner Center, a restaurant nearby, or enjoy a visit to the Warner Corporate Center which offers coffee shops and dining options.
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