When your dog or cat needs veterinary care, make an appointment with Banfield Pet Hospital in Buena Park, CA. At Banfield, we focus on the preventive petcare of your canine confidant or feline friend. Conveniently located in the Buena Park Place shopping complex, our vet clinic offers several petcare services and is just minutes from Northwest Anaheim, Almond, and Southwest Anaheim. Find us right off La Palma Avenue.
I used have good relationship with this location, but today everything went down, we have appointment @3pm over the phone, but the front young lady told us it was 3:30, okay find we wait, I was there 2:45, the front lady did not call me back for check in when the time is close to my appointment, she told me she will call me since I am earlier there, but never! I wait already 40 mins and I even need to reminder her if I can check in now it is almost 3:30 and they told me can’t check me in bcz the system went down, okay if your system went down why you are not tell customer when I was there earlier? Or you can even communicate with me if i will like to wait to see if system come back? And she did not apology for this lack of connection with customer, I will never come back this place. Bad customer service! And my dog both asking a lots when they walk in to this places, and we have been this places multi times, i really wonder if they been treat nicely in this place! Not recommended!
SS
Sherylove Saavedra
Nov 12, 2025
5.0
I have been taking my boys here for 13 years. My two dogs are 11 & 13 and they have been receiving Banfield care their entire lives. I’m very thankful to Dr Thomas, Dr Lee, and their team for doing a great job.
CR
Caron Denise Ramirez-Ladd
Oct 15, 2025
5.0
Great care for my dog ! I appreciate the nurse & doctor answering all my questions!
RT
ron trujillo
Sep 25, 2025
5.0
We love Banfield Buena Park for our dog's veterinary visits. Their entire staff is so friendly and gives the best care for our dog. Their pet wellness plan saves us hundreds of dollars every year! I highly recommend this great place for your beloved pet caregiving needs!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital in Buena Park offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but during hospital hours they offer urgent care advice and can refer you to emergency hospitals if needed.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote pet care advice 24/7 via Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield Pet Hospital offer?
The hospital offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in Banfield’s Optimum Wellness Plan?
It includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, dental care, and nutrition consultations. It is not insurance but offers discounts on treatments.
How can I pay for an Optimum Wellness Plan at Banfield?
You can choose to spread payments monthly automatically or pay the full amount upfront for your annual agreement.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
What are the Banfield Pet Hospital Buena Park's hours of operation?
They are open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Is Banfield Pet Hospital located near any pet stores for convenient shopping?
Yes, Banfield is located near PetSmart, which offers pet grooming and pet products, making it convenient to combine veterinary care with pet shopping.
Are there dining options near Banfield Pet Hospital Buena Park for visitors?
Yes, nearby dining options include Ono Hawaiian BBQ for Asian cuisine, Blaze Pizza for fast pizza, and Philly's Best for sandwiches.
What nearby facilities can help with shipping or mailing after my visit to Banfield Pet Hospital?
UPS Access Point location and The UPS Store 4931 are close by for courier, shipping, and packing services.