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Petco

4.2
(826 reviews)

Business Details

(925) 308-7307

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Brentwood. Visit your local Petco at 5481 Lone Tree Way for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Brentwood Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5481 Lone Tree Way, Brentwood, CA
94513-5325, United States

Hours

Reviews

4.2
826 reviews
5 stars
488
4 stars
162
3 stars
77
2 stars
34
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unprofessional behavior, particularly in the grooming department.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor handling of pets and unsatisfactory results.

Product Availability

Customers noted a good selection of pet products, but some reported issues with stock levels and availability of specific items.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Many customers found prices to be high compared to competitors, which affected their overall satisfaction.
  • NN
    Naea
    6 days ago
    5.0
    The greeted giving free samples is always a nice treat
  • MC
    Michelle Carrillo
    6 days ago
    2.0
    Unfortunately, I'm only giving two stars. one of my dogs have been going to Petco grooming for years . We had an appointment last week. Unfortunately the groomer Christina after being there for 4 1/2 hours advise me she could not groom him all the way. And asked if I would bring him back the following day which I wasn't able to. I didn't get upset with her and demand my money back - I figured let me give her a second chance . I brought him back in today and another groomer was able to finish him.( He is only maybe 18 lbs ) When I went to pick him up, both groomers came out to tell me that they pretty much recommend him going somewhere else and they could only bathe him in the future. I say if they could bathe him why couldn't they groom him? He's a good dog. The girl kept on saying he's a sweetheart. They're calling him old when he's only six years old and That he's not able to see well. There not vets and he sees fine lol. They recommended me taking him to Antioch veterinarian where they could groom him. I let them know. I've been going there for years and Ellie has never had a problem with grooming him and has done an excellent job. So I guess they 86'd him.
  • VM
    Vanezza “Pulelehua” Manalo-Novicio
    Feb 23, 2026
    5.0
    Christian is always so kind and helpful. I always enjoy my trips to my local Petco.
  • GG
    Gianna
    Feb 16, 2026
    5.0
    This is the best store to shop , and the Best customer service. Always feels welcoming and like a personal home store for you and the family
  • RB
    Richard Bernard
    Feb 4, 2026
    1.0
    I used the app and chose Curbside pickup and when it notified me that my order was ready for pickup I went to the store and parked directly in front of the store and clicked on the app that I had arrived to let the store know I was there and I waited for a half an hour after clicking on the app to remind the staff I was there several times, I finally went inside the store and I didn't see anyone except in the grooming department and I had to go to the center of the store in the isles to find 2 employees and one of them informed me that I needed to call the store when I arrived because the app hasn't worked for a while and the other employee asked for my name and handed me my purchase and said that from now on I need to come into the store for my future curbside pickup because they no longer bring the orders out of the store. I am disabled and I only used the app for the convenience of not having to get out of my car and I am not going to be using your store anymore

Frequently Asked Questions About Petco

Does the Petco Brentwood location have a vet hospital?

Yes, Petco Brentwood has a full-service vet hospital.

Does Petco Brentwood offer vaccinations?

Yes, Petco Brentwood provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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