Petco

4.3
532 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Brea Pet Store located at 2500 Imperial Highway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2500 Imperial Hwy, Brea, CA
92821, United States

Hours

Reviews

4.3
515 reviews
5 stars
337
4 stars
93
3 stars
38
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported inconsistent service experiences.

Product Availability

The store generally has a good selection of pet products, but some customers noted issues with online order fulfillment and pricing discrepancies.

Cleanliness

The store is often described as clean and well-organized, contributing positively to the shopping experience.

Grooming Services

Grooming services received high marks for care and quality, with several customers expressing satisfaction with their pets' grooming experiences.

Promotions and Discounts

Customers expressed frustration with the handling of promotions and discounts, particularly regarding online orders and in-store pricing.
  • EP
    Em P
    1 day ago
    1.0
    Extremely rude shift leader who doesn’t even understand her own store’s promotions. Wasted my time, canceled my transaction, and wanted me to start over. Disgusting service.
  • TD
    Ted DeWitt
    3 days ago
    5.0
    Great place to find almost anything you may need for your dog, cat, bird, tropical fish...
  • EC
    Ellie C
    Nov 16, 2025
    5.0
    Very clean and friendly staff. Also has Vetco which was fast and easy.
  • KG
    Katherine Gorospe
    Nov 2, 2025
    5.0
    I tend to visit this Petco location often for the great location and even better customer service! Every time I stop by for a small dog treat or larger order, their team members like Cole are super helpful. On top ensuring that each item I buy is good quality for my dog's health (e.g., recently I was checking out and Cole noticed the dog chew I chose seemed questionable and so he took initiative to grab a different one for me), he always keeps me updated on the latest promotions and local animal shelter donation drives. Whenever I have an online pick-up order, he also takes time to go through my order to make sure we're not missing anything and simple things like that truly show how attentive the team is here. We love stopping by this location and appreciate the amazing customer service! Thank you
  • KR
    Kimberly Roudebush
    Oct 29, 2025
    5.0
    Staff was willing to work with me because the item I repeatedly buy isn't able to be ordered online and picked up in store for the discount. Much appreciated!!

Frequently Asked Questions About Petco

Does the Petco Brea location have a vet hospital?

No, Petco Brea does not have a full-service vet hospital.

Does Petco Brea offer vaccinations?

Yes, Petco Brea provides vaccinations.