State-of-the-art meets familiarity. VCA Canada Central Victoria Veterinary Hospital has been proudly embedded within the local community for more than 30 years. In order to ensure your pet receives the care it deserves, we have introduced 6 new specialty departments in a state-of-the-art facility. We offer a wide range of services such as diagnostics, surgery, critical care, emergency, oncology, neurology, and rehabilitation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.