The VCA Canada Vancouver Animal Emergency & Referral Centre is located just a few blocks from Downtown Vancouver. We are a full-functioning Emergency and Specialty/Referral veterinary hospital, which operates on a triage basis, much like a human hospital. We offer walk-in emergency services and specialty consultations through a referral from your pet's primary care veterinarian. We will work closely with your primary care veterinarian to ensure the lifetime health and happiness of your pets. In case of emergency, we recommend you contact us immediately by phone. In addition to Emergency care, we also provide the following services: Critical Care, Internal Medicine, Surgery, Ophthalmology, Radiology, Oncology and Cardiology.
Location
VCA Canada Vancouver Animal Emergency and Referral Centre
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.