Business Details
About
Pet Boarding ServicePet Day CareDog TrainerPet GroomerKennel
Springdale Pet Ranch in Arroyo Grande, CA is a quality pet boarding, dog daycare and dog training facility on the Central Coast. Nestled on 9 beautiful acres, we provide spacious accommodations and quality pet care for your important furry family members.
Location
Hours
Reviews
4.8
179 reviews
5 stars
162
4 stars
10
3 stars1
2 stars2
1 star
4
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their friendliness, professionalism, and genuine love for animals.
Training Programs
The training programs offered, particularly by Jack, received high marks for effectiveness and follow-up support.
Facility Quality
The facility is noted for being clean, well-maintained, and providing a safe environment for pets.
Customer Communication
Many reviews highlighted the excellent communication, including daily report cards and updates on pets during their stay.
Overall Experience
Overall, customers expressed high satisfaction with their pets' experiences, often describing Springdale as a second home for their animals.
- RLRachel LippaNov 12, 20252.0My husband and I decided to use Springdale Pet Ranch for the first time this past weekend. We’ve driven by many times, noticed their great reviews, and had a really positive experience booking over the phone, so we were excited to finally try them out. Unfortunately, our experience ended up being quite disappointing. We dropped off our golden retriever, Milo, on Friday. The check-in process seemed thorough; they reviewed his chicken allergy and confirmed the details of our reservation. Their pricing is structured as a base rate with optional “packages,” and we chose the highest level so Milo would get two walks, a group play session, and a daily report card with photos. That evening, we received the first report card. The photos were of a very cute golden retriever, but unfortunately not our Milo. By the time we saw the email, Springdale had already closed, so we left a message first thing the next morning. When the front desk called back, the voicemail mostly reassured us that the pictures were just “bad lighting and angles,” and that they were confident it was our dog. When I spoke with them later that morning, I learned that they remove collars for safety during the stay, which made sense, but it also raised concern about how they were identifying dogs. To ease my mind, they emailed new 4 new photos; 2 being our Milo next to the other dog we had received pictures of, and 2 single pictures of the other dog (not our Milo). After another call, I mentioned that Milo has a distinct black spot on his tongue to help tell him apart. The staff seemed grateful for the detail and said they’d update everyone so there was no further confusion. We arrived the next day to pick Milo up, and the staff brought out the wrong golden retriever (the same one we were receiving pictures of). At that point, we had no confidence that Milo had been fed the food we brought for his allergy or received the activities included in the package we paid for. While the manager apologized, we left feeling disappointed and uneasy. For $90 per night, we expected much better organization, attention to detail, and accountability.
- MLMichelene Landseadel-SandersOct 23, 20255.0Our Caweenie, Tango, had a blast for the 2 days she stayed overnight at Springdale.
- GKGordon KesslerOct 22, 20255.0Jack and his crew are the very best. I could tell the first time I stepped through the door that they cared about both cusomers and dogs, and that we would have a good experience. They made me and Honey (my goldie) feel welcome and were very thorough and clear in explaining their various training programs. Jack knows his stuff concerning dogs and the human/dog relationship. He did a fantastic job in training Honey to be my hearing support dog. The training has given me (and Honey) new confidence and freedom that we otherwise wouldn't have. Thanks, Jack and crew!⁷
- NSNancy SouzaOct 15, 20255.0Theo, my lab, has been going since he was 3 1/2 months old. Jack and his amazing staff love him and it shows! Jack's training programs are so phenomenal. Theo has learned so much and I'm guaranteed a life long follow up training or even a phone call if there's any new issues of behavior. Theo is really loved, he has doggy buddies and is a joy to have, I am told almost daily! Jack is such an impressive guy. Patience and consistency with love and praise is taught by all the staff. I know most by name and truly love each! We feel like family and there's just not enough words of appreciation I can share! They all are above excellent and also kind and friendly with people too!😊 Best place you could ever choose, no matter your needs!!🎉
- TPTeeahna PhillipsSep 22, 20255.0Jack did amazing with our dog. She was there for the 15 day stay and train program. She did amazing and the best part is we get lifetime follow up lessons. Sadie loved it there and made a lot of new friends. Also she loved Jack when we were driving home she was looking back out the window like she wanted to go back. We will definitely be bringing her back. Great team, super professional, and they truly love animals. Best experience!
Frequently Asked Questions About Springdale Pet Ranch
What vaccinations are required?
To ensure the health and safety of all our guests, we require proof of vaccination for rabies, distemper, and Bordetella within the last 6-9 months. We highly recommend canine influenza and leptospirosis.
Where will my dog be spending the night?
Each dog stays in a comfortable, accommodation which comes with a raised cot and plenty of soft bedding. We also have larger suite options available for big dogs or multi-dog families.
I have multiple dogs. Can they stay together?
Absolutely. We have accommodations of all sizes to suit your fur family.
How will I know my dog is being taken care of?
At Springdale Pet Ranch, we provide your dogs and cats the same level of care we’d want for our own pets. All of our staff members are highly trained to provide a customized, rewarding experience for all pets so they look forward to coming back next time. You’re welcome to call and check in anytime during your pet’s stay with us to ensure they’re having a great time.
Should I bring my dog’s food?
We highly recommend bringing your dog’s usual food to keep them on the diet they’re used to. We just ask you please package and label each serving separately.
Should I send my dog's bed along?
Springdale Pet Ranch provides bedding for all guests who stay with us. Please leave your bed at home and we will assure that your dog has plenty of comfortable bedding on a raised Kuranda bed to help assure a happy stay.
What about toys?
It’s important to us that your dog feel right at home here. Please feel free to bring one or two of your dog’s toys to help them settle in. Some pet parents also bring a towel or t-shirt that smells like them to remind their dog of home. We do our absolute best to make sure and return all toys at the time to go home. However, from time-to-time, toys go missing in the laundry and wash so be sure to not send your best toys in case they get lost!
Do you accept pets with special needs?
Of course. We’re able to accommodate dogs with many kinds of special needs including diabetic, deaf/blind, and others. Just give us a call to find out how we can help accommodate your loved one.
How can I make a reservation?
Please call us directly at (805) 549-4425 to get your reservation started.
When can I drop off and pick up my pet?
You can drop off your dog between 11am and 5:30pm and you can pick up your dog any time during our regular business hours which are from 8am until 6pm every day of the week.
Can you take unaltered dogs/dogs in heat?
We can accept unaltered male dogs for boarding but depending on playstyle and other behaviors, they may not be allowed in playgroup. We prefer to assure that all female dogs staying with us are not in heat. We can accommodate special circumstances from time-to-time after a discussion with you about your pet. Please call for more information.
What vaccinations does my cat need?
To keep all our furry guests safe and healthy, we require cats be up to date on their vaccinations for rabies and FVCRP. We also highly recommend the feline leukemia vaccination.
Can my multiple cats stay together?
Absolutely. We have feline suites big enough to comfortably fit multi-cat families. Give us a call to get your family’s reservation started.
Who will be taking care of my cat?
The pet attendants at Springdale Pet Ranch are motivated, passionate people with a genuine love for animals. Each team member is highly trained and understands the unique needs and personalities of cats. We customize every kitty’s stay to ensure it feels just like home!
Should I bring my cat’s own food?
We highly recommend bringing your cat’s usual food to keep them on the diet they’re used to while they’re away from home.
Can I bring toys?
Of course. We want your cat to feel right at home here. Please feel free to bring one or two of their toys to help them settle in.
Can you take care of cats with special needs?
Special needs pets are more than welcome at Springdale Pet Ranch. We’re able to accommodate special needs cats including diabetic, deaf/blind, and others. Just give us a call to find out how we can help accommodate your loved one.
Do you accept all dogs into your daycare program?
Springdale Pet Ranch provides a complimentary daycare day to determine your dog’s suitability for our daycare program. We do our best to provide honest feedback to you as not all dogs are suitable for doggie daycare. Although we do our best to make all dogs comfortable and happy, dogs that exhibit anxiety, excessive barking, fence jumping or fighting and certain other behaviors are likely not suitable for our daycare program.
What vaccinations are required for daycare?
To ensure the health and safety of all our guests, we require proof of vaccination for rabies, distemper, and Bordetella within the last 6-9 months. We highly recommend canine influenza and leptospirosis.
What does my dog do in daycare?
At daycare, dogs rule! While our pet attendants ensure everyone is safe and happy, dogs can do whatever makes their tails wag, whether it’s romp and run with their buddies, cuddle up to a human, bask in the sun, or splash around in the doggie pool. We have lot of fun play equipment and space for dogs to enjoy.
My dog doesn’t like other dogs. Can you still take them for daycare?
Springdale Pet Ranch is able to accommodate some dogs who don’t prefer to play in a social setting. Please call us to discuss your pet’s daycare needs.
What is a daycare trial day?
Every new daycare guest is invited to join us for a free trial day to see how they like our daycare program and find the best playmates for them. Just drop off your dog in the morning and we’ll introduce them to our friendly daycare dogs, observe their play behaviors, and determine which play group is best for them. If your dog is joining us for personal play, they’ll meet with a daycare attendant and get to know each other! At the end of the trial day, we’ll let you know what your dog did and how much fun they had.
How do you choose play groups?
We choose the best playmates for each dog based on their size, energy level, and personality. This way all the dogs feel safe and comfortable and fit right in with the group.
What are your daycare hours?
We’re open for doggie daycare Monday - Saturday from 8am until 6pm and Sunday from 11am until 6pm.
Are reservations required for daycare?
Unlike many other doggie daycares, we maintain strict staff-to-dogs ratio to keep group sizes small and well supervised. To ensure the right level of staffing, we ask you please make reservations for daycare. We ask you please cancel reservations at least one day prior. Springdale reserves the right to charge daycare package credits for no-shows.
Do you take unaltered dogs/dogs in heat?
For the safety of all our guests and staff, we’re not able to accept unaltered males over the age of 12 months or unspayed females who are in heat, approaching heat or have just come out of heat.
What vaccinations are required for my dog to stay at Springdale Pet Ranch?
Proof of vaccination for rabies, distemper, and Bordetella within the last 6-9 months is required. Canine influenza and leptospirosis vaccinations are highly recommended.
Can multiple dogs from the same family stay together at the ranch?
Yes, Springdale Pet Ranch offers accommodations of all sizes to suit multi-dog families so they can stay together comfortably.
What are the drop-off and pick-up hours for pet boarding?
Drop-off hours are between 11 AM and 5:30 PM, and pick-up hours are between 8 AM and 6 PM every day of the week.
Does Springdale Pet Ranch accommodate pets with special needs?
Yes, they can accommodate special needs pets, including diabetic, deaf/blind, and others. You should call to discuss your pet's specific needs.
What type of accommodations are provided for dogs staying overnight?
Each dog stays in a comfortable accommodation that includes a raised cot and soft bedding, with larger suite options available for big dogs or multi-dog families.
Are reservations required for dog daycare, and what are the daycare hours?
Reservations are required to maintain proper staff-to-dogs ratio. Daycare hours are Monday through Saturday from 8 AM to 6 PM, and Sunday from 11 AM to 6 PM.
What nearby places can I visit before or after dropping off my pet at Springdale Pet Ranch?
You can visit Casita Las Brisas, a nearby holiday rental and accommodation, or explore Rancho Burro Donkey Sanctuary, a local animal rescue service. These places offer enjoyable activities in the Arroyo Grande area while your pet is at the ranch.
How can the nearby Kennels of Springdale assist in pet services?
The Kennels of Springdale nearby provide additional pet services including animal shelter and dog training, offering more options for your pet's care and training needs.
Is there an educational or art-related location near Springdale Pet Ranch that I can visit?
Yes, Designs by Ja9 Glass Studio, an art school and education center, is located near Springdale Pet Ranch, offering a creative experience to enjoy during your visit.
How do I make a reservation at Springdale Pet Ranch?
You can make a reservation by calling Springdale Pet Ranch directly at (805) 549-4425.