Petco

4.3
534 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Arroyo Grande Pet Store located at 905 Rancho Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
905 Rancho Pkwy, Arroyo Grande, CA
93420, United States

Hours

Reviews

4.3
521 reviews
5 stars
306
4 stars
121
3 stars
48
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the helpfulness and friendliness of employees, others reported rude and unprofessional behavior, particularly from management.

Store Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms, which were described as filthy.

Product Availability

Customers noted that while the store generally has a good selection of pet supplies, there are frequent complaints about stock shortages, especially for specific items.

Pricing

Many customers found the prices to be high compared to competitors, with some expressing disappointment over the lack of sales or discounts.
  • KV
    Karen Vagnoni
    3 days ago
    5.0
    Staff here are knowledgeable about fish and intentional about making sure they are going to a good home.
  • CR
    Celine Realica
    5 days ago
    2.0
    I received my repeat package like this. I've done the service before and everything was great, but this time around it was unacceptable. There were no cuts to the box, so it seems like the litter was just dumped in like that. At first, customer support only offered a refund on the kitty litter and not the entire order or a reorder. The litter got in the box where the canned cat food is as well. After sending a few messages, they finally offered to either replace the entire order or a refund. I got the refund. I've also decided to give their repeat order another chance for next month and will follow-up on how that goes. Hoping this is only a one-time mistake
  • TF
    T F
    Jan 5, 2026
    5.0
    Heid was amazing , I didnt realize they open at 9 and was one of the first ones in. She was so kind and helpful. My cat LOVED his new tall 6 story scratcher. Thanks for your help Heidi! !
  • SS
    sarah samaniego
    Dec 29, 2025
    2.0
    I wanted to like this store so much because it’s close to home. The staff isn’t very polite. I went to get a few rosy fish and the gentleman who came to help said “he had more important things to do since it’s close to closing” (it was 8). Checked out and the cashier said nothing but the total. Customer services does a long way and feeling unwelcome at a store isn’t a great strategy.
  • BM
    Brandon Maynard
    Dec 27, 2025
    5.0
    Daphne was amazing helping answer questions, was very patient, informative, and generally did a fantastic job. We felt more informed when we left with four new little friends for our kids. Highly recommend.

Frequently Asked Questions About Petco

Does the Petco Arroyo Grande location have a vet hospital?

No, Petco Arroyo Grande does not have a full-service vet hospital.

Does Petco Arroyo Grande offer vaccinations?

Yes, Petco Arroyo Grande provides vaccinations.