Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Apple Valley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
178 reviews
5 stars
112
4 stars
24
3 stars
7
2 stars2
1 star
33
What are people saying?
AI-generated from recent customer reviews
Caring Staff
Many customers praised the staff for their caring and compassionate treatment of pets.
High Prices
Several reviews mentioned that the pricing for services is significantly higher compared to other veterinary clinics.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and staff responsiveness.
Sales Pressure
Some customers felt pressured into purchasing wellness plans and additional services, which detracted from their overall experience.
Emergency Care
The hospital received commendations for their emergency care services, with customers expressing gratitude for the help provided during critical situations.
- TMTherese MooreDec 6, 20255.0Caring staff.
- WTWestcoast TeddybearOct 11, 20255.0The Banfield hospital is amazing and the lady is very knowledgeable, friendly and understanding. Thank you April for all you do with the clients you have
- RSR SJul 23, 20251.0Don’t go for neuter or spay, it’s over 800$ for a 70lb dog. The petsmart in victorville has the procedure for half the cost at $400
- KGKelly GuevaraAug 4, 20195.0Awesome people
- NOnoo oneFeb 10, 20171.0Took my dog in to banfield he saw Doctor Tess Clark. After spending $600 in test she wrote me three prescriptions for my dog. I went to CVS to fill them, they only had carried two of the medications, the third medicine was an antibiotic . I went back to banfield and told they CVS did not have it could they give me an alternative medication , I was told that it had to be that particular antibiotic and to try other pharmacy's which I did, went to Walgreen and CVS no one had it. I then called the office and asked again for another antibiotic, was told the Doctor was in surgery and they would call me back before closing. No one ever called. The next morning I called and asked again for another antibiotic my dog is sick he needs an antibiotic. Was told again the Doctor was in surgery. I had to raise my voice and threaten to report them to the BBB if I did not get a n antibiotic for my dog, and if I had to take him to another vet I wanted a full refund. They called back within five minuets and said they found someone with the medication and would send it to me over night. So here it is two days with a sick dog and no antibiotic and will be at least 1 more day before my sick dog has his medication. Horrible, how can you prescribe a medication that you don't offer or no one else does? If my dogs condition worsens due to their lack of giving him his antibiotic I will file a law suit. Will never ever take any of my pets back to this so called hospital.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Apple Valley offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end-of-life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Apple Valley?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and specified holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through the Vet Chat™ feature on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, dental care, nutrition consultations, and early diagnostics. Wellness plans automatically renew annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
Payments can be spread monthly via automatic withdrawal from a bank account or charged to a credit card, or paid in full at enrollment for budgeting convenience.
What types of appointments does Banfield offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
What pet-related stores are near Banfield Pet Hospital in Apple Valley?
Nearby pet-related businesses include PetSmart, offering pet grooming and products, which can be convenient for combining vet visits with pet supply shopping.
Are there dining options near Banfield Pet Hospital in Apple Valley?
Yes, nearby restaurants like Buffalo Wild Wings, Kabob House, and Straw Hat Pizza offer various dining choices to enjoy before or after your visit.
What other services are available near Banfield Pet Hospital in Apple Valley that might interest customers?
Nearby services include locksmiths like KeyMe Locksmiths and Minute Key, and places like Blue Rhino Propane Exchange, which may be useful for general errands on the same trip.