Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Apple Valley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
176 reviews
5 stars
111
4 stars
24
3 stars
7
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the staff for being knowledgeable, caring, and attentive to their pets' needs.
Customer Service
While some reviews highlighted excellent customer service, others reported issues with rudeness and lack of responsiveness from certain staff members.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high costs of services compared to other veterinary clinics, with some feeling pressured to purchase additional plans.
Emergency Care
The hospital received positive feedback for its emergency care services, with several customers sharing successful experiences during critical situations.
Facility Experience
The facility was generally described as clean and well-maintained, although some customers noted that busy times could lead to a less personal experience.
- WTWestcoast TeddybearOct 11, 20255.0The Banfield hospital is amazing and the lady is very knowledgeable, friendly and understanding. Thank you April for all you do with the clients you have
- RSR SJul 23, 20251.0Don’t go for neuter or spay, it’s over 800$ for a 70lb dog. The petsmart in victorville has the procedure for half the cost at $400
- MPMargaret PenelopeJul 7, 20254.0I love the way my pets and those of my family are treated by the tech staff. There is one part that needs improvement, in my opinion. When you arrive, you are not checked in quickly. Staff is always preoccupied, no ill be with you in 3 minutes or any type of greeting. I'm sure they are on business calls, but I believe the people who show up should have priority.
- KHKenny HenryAug 29, 20215.0They saved my dog, they are the best! Thank you guys, gals!
- SSSkylar SmithMay 15, 20215.0A÷÷ services always friendly technicians
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Apple Valley offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end-of-life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Apple Valley?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and specified holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, you can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I access veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 through the Vet Chat™ feature on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, dental care, nutrition consultations, and early diagnostics. Wellness plans automatically renew annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
Payments can be spread monthly via automatic withdrawal from a bank account or charged to a credit card, or paid in full at enrollment for budgeting convenience.
What types of appointments does Banfield offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients.
What pet-related stores are near Banfield Pet Hospital in Apple Valley?
Nearby pet-related businesses include PetSmart, offering pet grooming and products, which can be convenient for combining vet visits with pet supply shopping.
Are there dining options near Banfield Pet Hospital in Apple Valley?
Yes, nearby restaurants like Buffalo Wild Wings, Kabob House, and Straw Hat Pizza offer various dining choices to enjoy before or after your visit.
What other services are available near Banfield Pet Hospital in Apple Valley that might interest customers?
Nearby services include locksmiths like KeyMe Locksmiths and Minute Key, and places like Blue Rhino Propane Exchange, which may be useful for general errands on the same trip.