Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Awful pet hospital. Would take my dog here for teeth cleanings regularly and when I took her to another, better vet they were surprised at how bad her teeth were and she had to get 20 teeth removed. They did not clean her teeth well at all here. Not trust worthy. They also cut open my dogs leg by accident once.
MM
Monette
Apr 22, 2026
5.0
Great reception and Vet and assistant. Quick check in and out
LL
LEK
Feb 13, 2026
3.0
I’m disappointed by the lack of response to my phone messages after I requested a dietary supplement for my dog, who has a liver condition. They never got back to me with an answer. It’s unprofessional and unfortunate.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the operating hours of Banfield Pet Hospital in Albany?
Banfield Pet Hospital in Albany is open Monday through Saturday from 8:00 AM to 6:30 PM and Sunday from 9:00 AM to 5:30 PM. The hospital is closed on major holidays.
Does Banfield Pet Hospital in Albany provide emergency care services?
No, Banfield does not provide emergency care services. However, they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals if necessary.
Can I schedule an appointment online for Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or directly via the Banfield app.
What preventive pet health care services are available at Banfield Pet Hospital?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Does Banfield offer telehealth services for pets?
Yes, Banfield clients enrolled in the Optimum Wellness Plan can access Vet Chat™, a 24/7 telehealth service through the Banfield app for general pet care advice and triage support.
What safety measures has Banfield Pet Hospital implemented during COVID-19?
Banfield is taking precautions such as encouraging drop-offs and increasing cleaning protocols to keep pets and people safe. They also provide telehealth options to minimize visits.
Is Banfield Pet Hospital in Albany wheelchair accessible?
Yes, the hospital has wheelchair accessible restrooms and is welcoming to all clients, including the LGBTQ community.
Where can I grab a coffee or snack near Banfield Pet Hospital in Albany?
You can visit Starbucks nearby for coffee or light snacks before or after your pet's appointment.
Are there pet supply stores near Banfield Pet Hospital?
Yes, Pet Food Express and Just Food For Dogs are nearby pet stores where you can purchase pet supplies and food.
What recreational activities are near Banfield Pet Hospital in Albany?
Victory Field nearby offers shopping and sports entertainment, and StretchLab provides fitness and stretching services, great for pet owners to enjoy while waiting.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: