Business Details
About
VeterinarianAnimal Hospital
Visit your Leonardville Vetco Total Care located at 2310 South Shores Ctr . Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
2.1
11 reviews
5 stars
3
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1 star
8
- SDShavon DorseyOct 26, 20251.0Says they are Temporarily closed but they are very much still open and doing bad business. Came here to get flea and tick medicine for my dog, but they said they didn’t have the one-month supply I wanted, so I was forced to buy the three-month version at a higher cost. Then they told me my dog needed a rabies shot and a “one-in-six” shot, and that buying everything together would save me money. After deciding on the package and paying for it, they later told me my dog couldn’t get all of the shots the same day because of his weight — information they should have known before taking my money. It honestly sounds like a scam. When I came back for the second shot, they suddenly claimed there was a time limit for administering it — something they never mentioned when I first paid. As a result, they took about $75 for a service I never received, and then told me I’d have to pay again because of that supposed time restriction. When I asked to speak with a supervisor, someone else just came out saying they were “in charge for the day,” which wasn’t what I requested. The place is always dirty, the customer service is poor, and this was the final straw. I won’t be returning, and I wouldn’t recommend this location to anyone. Was already transferring to a real vet just wanted to get what I paid for.
- SHSylvie HembergerJun 1, 20251.0Today I went for my dog appointment at 11:45am. The assistant who checked me in said that I didn’t have the vaccine package when I thought I had and my second visit would be free. They were a ton of people waiting, some with no appointment. So I didn’t want to be a bother and said ok I will pay and figure it out later why I didn’t have that package. After over an hour, they didn’t take in consideration that I had an appointment. I was on queue with everybody else. They said they were short in staff that’s why they backed up. It seems to be a recurrent issue. I was beyond frustrated at this point, had to go to work. Therefore cancelled this appointment. Vetco you are a big company, do better.
- BMBryan MacKaySep 14, 20225.0I can't express my gratitude enough to the staff at this location in South Shore Center - Alameda, CA. Their attention to detail to include the time and care in attending to my first time at the vet. All my questions and concerns were given attention and the overall experience was positive and memorable. Thank you!
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Alameda offer?
Vetco Total Care Animal Hospital provides comprehensive pet care including wellness exams, vaccinations, dental care, surgery, and more.
Where is Vetco Total Care Animal Hospital located?
It is located at 2310 S Shores Ctr, Alameda, CA 94501, United States.
What are the operating hours for Vetco Total Care Animal Hospital in Alameda?
The hospital is currently closed all days of the week. Please check for updates or contact them directly for appointment availability.
Is an appointment required to visit Vetco Total Care Animal Hospital?
Yes, appointments are required to visit the hospital.
Does Vetco Total Care Animal Hospital have wheelchair accessible facilities?
Yes, the hospital has wheelchair accessible entrance and restroom, but does not have wheelchair accessible seating.
How can I book an appointment at Vetco Total Care Animal Hospital?
You can book an appointment online through their reservation link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=372.
What is the main contact number for Vetco Total Care Animal Hospital in Alameda?
The main phone number is +1 510-217-0580.
Which pet stores are near Vetco Total Care Animal Hospital?
Nearby pet stores include Petco and Vetco Vaccination Clinic, both offering pet products and services that can complement your pet care needs.
What dining options are available near Vetco Total Care Animal Hospital?
Nearby dining options include Chipotle Mexican Grill, Daphne's California Greek, MOD Pizza, Five Guys, Panera Bread, Marugame Udon, Señor Sisig, Lobsta Truck, and more for a variety of cuisines.
What recreational spots can I visit near Vetco Total Care Animal Hospital?
You can visit South Shore Beach, Adventure Court playground, Neptune Beach Pearl Batting Cages for amusement, and also explore local shops like The Gold Spot Jewelers or Party City nearby.