Staff Care
Many customers praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners.
Veterinary Expertise
Dr. Ina and other veterinarians received high marks for their knowledge, thoroughness, and ability to handle sensitive situations with care.
Customer Service Issues
Several reviews highlighted concerns about high costs, hidden fees, and unsatisfactory customer service experiences, particularly with reception staff.
Mixed Experiences
While many customers had positive experiences, some reported feeling rushed or pressured into unnecessary treatments, leading to a lack of trust.
Facility Environment
The clinic was noted for its cleanliness and welcoming atmosphere, contributing to a positive experience for both pets and their owners.