Many customers praised the compassionate and knowledgeable care provided by the veterinarians, particularly Dr. Ina and Dr. David, highlighting their ability to handle anxious pets and provide thorough explanations.
Customer Service
While some reviews noted excellent customer service, others reported negative experiences with reception staff, including rudeness and lack of helpfulness.
Pricing Concerns
Several customers expressed dissatisfaction with the clinic's pricing, citing high costs for services and feeling pressured into unnecessary procedures.
Mixed Experiences
Feedback varied significantly, with some customers having positive experiences and recommending the clinic, while others reported feeling rushed or dissatisfied with the care received.
Follow-Up and Communication
Many reviews appreciated the follow-up calls and communication from the staff, indicating a commitment to ongoing care and customer satisfaction.
LL
Louise Lavin
Oct 30, 2025
1.0
I really wish I had read the reviews prior to bringing my puppy to Barn Door.
They are crazy expensive, hide fees and force you into “puppy” exams that cost $100 - for a 2 minute once over - before they administer the shots they promise.
The “liaison” contacted me after I told the reception we did not require a third 5 min once over, and they encouraged us to find another vet, should we decide not to pay for a third obligatory exam.
In conversation with other dog owners at the park, I found out that this “policy” was only implemented on our puppy, and not the experience of another client (who had a new puppy the same age).
I am so disgusted and disappointed with their clinic.
If you have any interest in saving money and going to a vet practice in which they actually care for the animal, miss this place entirely.
EY
EL UNIVERSO SOY YO
Oct 20, 2025
5.0
Dr. Patricia has helped us tremendously with a recurring problem. She is very professional and provides excellent care.
SS
Soleil
Sep 11, 2025
5.0
I can’t say enough about Dr Ina and her incredible team. They were so patient, kind and caring with us in a very sensitive and painful time. The way they handled us with care and respect, made a difficult time a little bit easier. Thank you so much Dr Ina and Team, you guys are really making a difference and your kindness, compassion, efforts and love really shines through. Thank you ❤️🙏
SP
Sev P
Jun 3, 2025
5.0
Lovely adorable professional staff and doctors!!! We love them!
JJ
Jett
Sep 2, 2020
5.0
Love Dr. Alberto, he's so kind and understanding of our new puppy parent concerns. I don't remember the other workers names but they've all been so great as well, giving our little pup so many pets and cuddles and treats that she's still eager to return even though she has gotten a shot or two each visit! She gets excited as soon as we enter the parking lot!
Frequently Asked Questions About The Barn Door Veterinary Care
What is the address of The Barn Door Veterinary Care?
The Barn Door Veterinary Care is located at C7 - 1410 Parkway Blvd, Coquitlam, BC, V3E 3J7, Canada.
What services does The Barn Door Veterinary Care provide?
The Barn Door Veterinary Care offers veterinarian and pet care services.
How can I contact The Barn Door Veterinary Care?
You can call The Barn Door Veterinary Care at +6042273111 or email them at liason@barndoorvet.ca.
What are the social media handles for The Barn Door Veterinary Care?
You can follow The Barn Door Veterinary Care on Facebook at https://www.facebook.com/876472369188213 and on Instagram with the handle @barndoorvet.
What is the time zone of The Barn Door Veterinary Care?
The Barn Door Veterinary Care operates in the America/Vancouver time zone.
Is there a place to eat nearby after visiting The Barn Door Veterinary Care?
Yes, nearby eateries include Subway, Nikki's Desert Cafe, O-Sushi, Starbucks Canada, Plateau Pizza, and Banshan BBQ Restaurant where you can enjoy a variety of meals.
Where can I get a haircut or beauty services near The Barn Door Veterinary Care?
Nearby beauty and hair salons include Mersedeh's Beauty, Great Clips, Zen the Salon Inc, Vogue Hair Studio, JennyV Makeup & Hair, and Opal Spa Laser Centre.
Are there any fitness or wellness centers near The Barn Door Veterinary Care?
Yes, nearby wellness centers include Momentum Therapeutics | Westwood Plateau for massage and acupuncture, and Oxygen Westwood Plateau and Oxygen Yoga and Fitness for yoga and gym services.
Where can I find pharmacies close to The Barn Door Veterinary Care?
Close to The Barn Door Veterinary Care, you can find pharmacies at Shoppers Drug Mart and Pharmaprix for your medical and health needs.
Are there any grocery or discount stores near The Barn Door Veterinary Care?
Yes, MarketPlace IGA is a nearby grocery store and Dollars & Cents is a discount store available close to The Barn Door Veterinary Care.