Petco

4.1
1445 reviews

About

Pet StorePet supply storePetco
Visit your Tucson Pet Store located at 5405 Broadway Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5405 Broadway Blvd, Tucson, AZ
85711, United States

Hours

Reviews

4.1
1,438 reviews
5 stars
778
4 stars
329
3 stars
163
2 stars
53
1 star
115

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with pet needs.

Product Availability

Customers expressed frustration with stock issues, particularly regarding specific pet foods and items that were listed as available online but not in-store.

Grooming Services

Mixed reviews on grooming services; while some customers had positive experiences, others reported serious issues with their pets' grooming.

Store Cleanliness

Feedback on store cleanliness was mixed, with some customers noting cleanliness while others reported unsanitary conditions, especially in the fish department.

Customer Service

Customer service experiences varied widely, with some praising the helpfulness of staff while others reported rude or unhelpful interactions.
  • RL
    ray lear
    1 day ago
    5.0
    Went to buy two parakeets. The Manager did an Awesome job getting the two parakeets that we picked out . Considering there were 15 to 20 others in the pen . He was very gentle with all the parakeets. You knew that he cared for the animals there .
  • SA
    Sydney Atkinson
    3 days ago
    2.0
    I asked to use the restroom & the restroom was absolutely FOUL there were feces on the front of the toilet as well as spots on the inside of the toilet. I worked at Petco last year the River Rd location & that is just NOT okay. There were dead crickets (witch is understandable) but should be swept up daily & it was obvious they weren't.
  • BP
    Becca Paige
    Dec 28, 2025
    4.0
    I'm usually a petsmart shopper, but I needed super worms and petsmart has been out. It's a tad crowded.. the saltwater fish tanks don't look great... but the cashier was super friendly he even gave me a great deal on some old Halloween toys.
  • LG
    Leonardo Gracia
    Dec 21, 2025
    1.0
    This petco location is my normal go to location for all my pet needs. I decided to come in on a Sunday morning looking for calming oil for my pets as they have seizures. I saw online it was in stock but when I went to the shelf where it was located it was out of stock. I found an employee to ask for assistance. Caycee replied “well the internet lies and if it’s not on the shelf we don’t have it” she had a nasty attitude and didn’t even offer any assistance to check other locations or any similar products. No longer coming in the mornings I’ll stick to the evenings with the more helpful staff
  • TH
    Time Helper
    Dec 16, 2025
    4.0
    It's a nice, albeit extremely small Petco. If your pet needs something in a pinch, here's where to go. They didn't have anything my cat needed here so I usually pass unless it's for toys

Frequently Asked Questions About Petco

Does the Petco Highland Vista Cinco Via location have a vet hospital?

No, Petco Highland Vista Cinco Via does not have a full-service vet hospital.

Does Petco Highland Vista Cinco Via offer vaccinations?

Yes, Petco Highland Vista Cinco Via provides vaccinations.