Petco

4.1
1432 reviews

About

Pet StorePet supply store
Visit your Tucson Pet Store located at 5405 Broadway Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5405 Broadway Blvd, Tucson, AZ
85711, United States

Hours

Reviews

4.1
1,425 reviews
5 stars
773
4 stars
326
3 stars
162
2 stars
51
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Grooming Issues

Several reviews highlighted serious concerns regarding grooming services, including injuries to pets and unsatisfactory grooming results.

Animal Care

Numerous customers expressed disappointment with the condition of the fish and other animals, citing poor tank maintenance and overall animal welfare.

Product Availability

Customers frequently noted issues with stock levels and availability of specific items, leading to frustration during visits.

Store Cleanliness

While some reviews mentioned a clean store, others pointed out areas needing improvement, particularly in the grooming and fish sections.
  • PJ
    Petra Johnson
    Oct 11, 2025
    5.0
    We go to look at the hamsters and and guinea pigs and buy dog treats.
  • SH
    Shauna Hustin
    Oct 10, 2025
    5.0
    Even though the store is pretty small and lacks space for items the larger stores have, I couldn't find the sale items I had found at another store. However, I DID find a couple of items that were on clearance and made my cats VERY happy. Some of the prices here were higher than the River store. The male cashier was VERY friendly and it gave me an uplift before driving home (I was very tired and in alot of pain).
  • CJ
    Casey Johnson
    Sep 28, 2025
    1.0
    Wouldnt return a harness that was a little small after one day. I asked before i ourchased if it was ezchangeable. Some pony tail clerk boy couldnt figure it out and wouldnt exchange. I wont be shopping here again. Petsmart for the win.
  • KP
    Karen P
    Sep 26, 2025
    3.0
    Ok store. But stopped carrying my dog food. Fish care is not good. Friendly and helpful staff
  • JH
    Joshua Houghton
    Sep 26, 2025
    1.0
    If you want to try to revive fish, this place would definitely be where you want to shop. Their fish tanks are absolutely disgusting and their tanks are full of dead fish. I’m shocked that they’re still able to sell live animals as they do not take care of them at all and let animals And fish suffer. Do not support stores like this they are full of parasites and don’t treat them either.

Frequently Asked Questions About Petco

Does the Petco Highland Vista Cinco Via location have a vet hospital?

No, Petco Highland Vista Cinco Via does not have a full-service vet hospital.

Does Petco Highland Vista Cinco Via offer vaccinations?

Yes, Petco Highland Vista Cinco Via provides vaccinations.