Business Details
About
Pet StorePet supply store
Visit your Tucson Pet Store located at 11985 North Oracle Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
608 reviews
5 stars
384
4 stars
123
3 stars
41
2 stars
17
1 star
43
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Several customers reported dissatisfaction with grooming services, citing incomplete haircuts and poor handling of pets.
Staff Helpfulness
Many reviews highlighted the friendliness and helpfulness of the staff, with customers appreciating their assistance.
Product Availability
Customers expressed frustration over limited stock of specific pet food brands, particularly Purina canned pates.
Cleanliness Concerns
Multiple reviews mentioned cleanliness issues within the store, including dirty floors and unsanitary conditions for animals.
Mixed Experiences
Overall customer experiences varied widely, with some praising the store while others reported poor service and management issues.
- BRBethanny Rogers2 days ago2.0Please do better for those fish tanks and those bettas in their bowls.
- JSJanise Soskil5 days ago4.0Tiffany who grooms my dog is really very gentle and be really likes her. I would give her 5 stars, but only one she missed cutting a small part of him.
- SBS. Annette BartlettNov 16, 20251.0Not happy about firing most of the staff:( In the past I always felt welcomed. The employees knew me and were friendly and accommodating. I definitely am taking my grooming elsewhere and possibly my merchandise purchases.
- TFTina FillionNov 4, 20251.0After 14 years as a loyal grooming customer at Petco Oro Valley, I can say the only reason anyone returned was because of their exceptional head groomer. She ran that salon with consistency, kindness, and professionalism — everything corporate management is not. Her termination reflects Petco’s poor leadership and declining standards, not her performance. It’s shameful to see corporate bullies try to hold back talented people simply because loyal clients choose to follow great service elsewhere. The community sees it — and we’re walking away right along with her.
- CFCarol ferryOct 28, 20251.0The new manager let most of the employees go, including the best groomer they had. I will no longer take my dog to Petco for grooming and I have cancelled my monthly membership.
Frequently Asked Questions About Petco
Does the Petco Oro Valley location have a vet hospital?
No, Petco Oro Valley does not have a full-service vet hospital.
Does Petco Oro Valley offer vaccinations?
Yes, Petco Oro Valley provides vaccinations.
Does Petco Oro Valley offer curbside pickup?
Yes, curbside pickup is available at Petco Oro Valley. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Oro Valley Petco?
Hamster and guinea pig prices vary by location. Call your Oro Valley Petco at 5202970019 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Oro Valley sell dogs?
No, Oro Valley Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Oro Valley offer for pet care?
Petco Oro Valley offers pet nutrition products, grooming, expert training, and vaccination services.
Does the Petco Oro Valley location have a full-service veterinary hospital?
No, Petco Oro Valley does not have a full-service veterinary hospital.
Is curbside pickup available at Petco Oro Valley?
Yes, curbside pickup is available for eligible products at Petco Oro Valley.
What are the store hours for Petco Oro Valley?
Petco Oro Valley is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Petco Oro Valley sell dogs or cats?
No, Petco Oro Valley does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnering with local shelters.
What payment methods are accepted at Petco Oro Valley?
Petco Oro Valley accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
How can I book grooming services at Petco Oro Valley?
Grooming appointments can be booked online via Petco's grooming reservation webpage for the Oro Valley location.
Which nearby veterinarian can I visit for additional pet vaccinations?
Vetco Vaccination Clinic is a nearby veterinarian where you can visit for additional pet vaccinations if needed.
What nearby dining options are available before or after visiting Petco Oro Valley?
Nearby restaurants include The Keg Steakhouse + Bar, Olive Garden, Charred Pie pizza, and Tuk Tuk Thai for a variety of dining experiences.
Are there nearby entertainment options close to Petco Oro Valley?
Yes, Oro Valley Marketplace features cinemas like Cinemark Century Oro Valley Marketplace and Century at the Oro Valley Marketplace for movies and entertainment.