Petco

4.2
1023 reviews

About

Pet StorePet supply store
Visit your Tucson Pet Store located at 8050 N. Cortaro Rd. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
8050 N Cortaro Rd, Tucson, AZ
85743, United States

Hours

Reviews

4.2
1,012 reviews
5 stars
597
4 stars
233
3 stars
78
2 stars
31
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide knowledgeable advice.

Grooming Issues

Several reviews highlighted significant dissatisfaction with grooming services, including poor handling of pets and unsatisfactory results.

Pricing Concerns

Customers reported inconsistencies in pricing between online and in-store purchases, as well as higher prices compared to competitors.

Store Cleanliness

While some customers appreciated the cleanliness of the store, others reported issues such as pest problems and unkempt areas.

Inventory Management

Customers expressed frustration with inventory discrepancies, such as items being out of stock online but available in-store.
  • RP
    Rochelle Pearson
    Nov 4, 2025
    5.0
    Cashier was very kind and considerate.
  • LS
    Lynne Seaboldt
    Nov 2, 2025
    5.0
    Marana Petco has been wonderful, every time! I order and pick up in store and they are always right on top of filling my order. The first time I used this service, I was in a huge time crunch and ordered before they opened and drove right over. Obviously they hadn't had time to prepare my order yet, but the staff went above and beyond to get my purchase ready immediately so my dog wouldn't be late for his vet appointment ❤️ Highly recommend!
  • JW
    J WOLF
    Oct 26, 2025
    1.0
    I appreciate the convenience your company offers through both online and in-store shopping. However, I've noticed some opportunities for improvement that I believe could enhance the overall customer experience. First, there seem to be some pricing inconsistencies. For example, when purchasing items online for in-store pickup, I've noticed that sometimes the in-store price is actually lower than the online price, even with the online discount applied. This can be confusing and discouraging for customers who expect to receive the best value regardless of purchasing method. Additionally, I've observed that certain items are listed as “not in stock” online, but are available for sale when I visit the store in person. There are also differences in pricing for products such as fish and other items when comparing online shipping with in-person purchases, and some products cannot be purchased online for pickup at local stores. I believe these issues could be addressed with improved inventory control and ensuring that staff are available to assist customers when needed. Providing consistent pricing and clearer inventory status would greatly improve the shopping experience. I hope these suggestions are helpful, and I am happy to discuss these concerns in more detail if that would be useful. Thank you for considering this feedback, and I look forward to seeing positive changes that will benefit both customers and the company.My BEAUTIFUL Tangs Are PETCO purchased! Thx u !
  • MF
    Mary Fonseca
    Oct 21, 2025
    5.0
    David unlocked and opened the door that morning. I told him what I needed and he showed me the different clippers and sold me the perfect one for what I needed. He was professional, and friendly. Thank you David.
  • WB
    William Carpenter (Bill)
    Oct 12, 2025
    5.0
    Great store. Clean and organized. Staff was very courteous. Unfortunately I was making a return as what I purchased my dog wouldn't go near. They took it back without hesitation and the gentleman was friendly throughout the return. Not been my experience with other retailers. Many are rude, not the situation with these folks.

Frequently Asked Questions About Petco

Does the Petco Marana location have a vet hospital?

No, Petco Marana does not have a full-service vet hospital.

Does Petco Marana offer vaccinations?

Yes, Petco Marana provides vaccinations.