Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tucson North provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.4
308 reviews
5 stars
234
4 stars
30
3 stars
7
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their caring and compassionate treatment of pets, highlighting their thoroughness and attentiveness.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly with front desk staff and billing practices, leading to frustration among clients.
Wellness Plan Concerns
Customers expressed dissatisfaction with the wellness plan, citing issues with billing, cancellation policies, and perceived value for services rendered.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about misdiagnoses and inadequate communication regarding pet care.
- JRJerry RutherfordDec 10, 20255.0Riley and Zina get fabulous care at Banfield! Thanks
- MLMs LNov 17, 20251.0Has closed answering machine message still on after being open for 20 minutes.
- MMMollyNov 12, 20253.0We went here for identity-verification in preparation to travel overseas - a process that should have taken a couple of days total. The vet's mistakes with the paperwork and poor communication directly caused a *three-week delay* to our travel plans. However, the vet was apologetic and everyone working there was very pleasant.
- MBM BOct 20, 20255.0I had to put my dog down recently after over a decade with her. Banfield squeezed us in when I told them she really wasn’t doing well and Dr. Rios clearly did not mind whatsoever that she had ended up with an extra appointment that day. They made that whole thing just a tad easier and Dr. Rios was very comforting during the procedure. In addition, Dr. Boucher is also amazing, honest, and a delicately straightforward veterinarian. I was able to get my dog’s remains back in less than a week. Thank you to everyone who works there!
- SRShirlene ReillyOct 15, 20255.0Best place to take your pet! For health and wellness and good veterinarians to excellent assistant staff. Lots of fun toys and items for your pets!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Tucson North offer?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA tests for pets.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours you can call for urgent care advice or referrals. Outside hospital hours, you should contact a local emergency hospital.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including examinations, vaccines, early screening diagnostics, nutrition and dental consultations. It automatically renews yearly and offers discounts but is not insurance.
How can I pay for the Optimum Wellness Plan?
Payment can be spread across 12 months with automatic withdrawals from bank accounts or credit cards, or paid in full at enrollment for convenience.
What types of appointments are available at Banfield Pet Hospital?
They offer in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and Optimum Wellness Plan virtual visits for remote care.
What are the operating hours of Banfield Pet Hospital Tucson North?
Open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on major holidays like Christmas and New Year's Day.
How can PetSmart near Banfield help pet owners visiting the hospital?
PetSmart, located nearby, offers pet supplies and additional pet services, making it convenient for pet owners to shop for food, toys, or grooming after visiting Banfield Pet Hospital.
What nearby fitness centers can I visit before or after my appointment at Banfield?
Nearby gyms such as Planet Fitness, Evolve Gym, and Quality Strength offer fitness options, allowing visitors to combine pet care with personal wellness activities.
Are there any nearby food options close to Banfield Pet Hospital?
Yes, several nearby restaurants such as Freddy's Frozen Custard & Steakburgers, Pinkberry, and Jimmy's Pita & Poke provide quick and casual dining options for visitors.