Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tuscon Southwest provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
222 reviews
5 stars
158
4 stars
17
3 stars
7
2 stars3
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their compassion and care towards pets, highlighting their dedication and kindness.
Quality of Care
Overall, customers expressed satisfaction with the quality of veterinary care provided, noting that their pets received thorough and attentive treatment.
Appointment Issues
Several reviews mentioned difficulties in scheduling appointments, particularly for urgent care, leading to frustration among pet owners.
Pricing Concerns
Customers frequently commented on the high costs associated with services and wellness plans, indicating that some found it to be expensive.
Communication Problems
There were reports of poor communication regarding appointment scheduling and treatment updates, which contributed to customer dissatisfaction.
- MLMs LNov 26, 20251.0they handled my cat so badly he is now missing a claw and the spot keeps bleeding.
- JKjim kneupNov 12, 20255.0Most of the staff are true animal lovers.
- LJLinju juOct 3, 20255.0Best place ever ❤️ nice staff live this place
- RORanessa OliverSep 24, 20254.0I think the Banfield vets are great! Caring for my dog and really create the best care plan for him. I feel like it’s a little more expensive than smaller vet offices though.
- AQAlex QuijadaSep 22, 20251.0I would not recommend going through Banfield. Took my sick dog Oreo there on a Monday explaining what was wrong with her and Dr. Bell insisted she was in heat only for Oreo pass away that Saturday. They charge you almost $70 just for them to give a hypothesis on what they “think” is wrong with your pet and instead of giving an honest upfront hypothesis, they follow up by telling you we can do a blood sample for $170 to see what really is wrong with her. I may be venting due to the loss of my pet but for me I just think that’s a complete unprofessional and inhumane way of doing business. This was the Oreos physical state her last week with us and when banfield checked her and diagnosed her with heat .
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Tucson Southwest offer?
Banfield Pet Hospital provides comprehensive veterinary services including preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, microchipping, DNA testing, spay/neuter, surgical care, and end-of-life care.
What are the hospital hours for Banfield Pet Hospital - Tucson Southwest?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as November 26-27, December 24-25, December 31, and January 1.
Does Banfield Pet Hospital offer emergency pet care?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialists. During non-hospital hours, please contact your local emergency hospital directly.
Can I get remote veterinary advice from Banfield?
Yes, clients with Optimum Wellness Plans® can access Vet Chat™ through the Banfield app for 24/7 remote general pet care advice and triage support from a veterinarian.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including examinations, vaccines, early screening diagnostics, nutritional consultations, and dental care with automatic renewal every twelve months.
How can I schedule an appointment at Banfield Pet Hospital Tucson Southwest?
Appointments can be scheduled online via Banfield's website. They offer in-room, drop-off, and virtual visit options for clients with Optimum Wellness Plans.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for veterinary visits to ensure proper care and scheduling.
What nearby places can I visit along with Banfield Pet Hospital in Tucson Southwest?
Nearby you can find PetSmart for pet supplies, Tucson Spectrum shopping center with a cinema for entertainment, and multiple clothing stores like Ross Dress for Less and Marshalls for shopping.
How can nearby PetSmart benefit Banfield Pet Hospital customers?
Customers can conveniently shop for pet supplies and accessories at PetSmart close to Banfield Pet Hospital, making pet care and shopping efficient in one trip.
What other services near Banfield Pet Hospital could be useful during your visit?
In addition to pet stores, nearby services include dental clinics like Dental Village and Santa Cruz River Dental, and shipping centers like UPS Access Point and Amazon Locker for mailing needs.