Banfield Pet Hospital

4.2
222 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tuscon Southwest provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1175 W Irvington Rd, Tucson, AZ
85714, United States

Hours

Reviews

4.2
222 reviews
5 stars
159
4 stars
17
3 stars
7
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, compassionate, and attentive to their pets' needs.

Care and Treatment

Overall, customers felt that their pets received good care, with several noting the thoroughness and professionalism of the veterinarians.

Appointment Issues

Numerous reviews highlighted frustrations with appointment scheduling, particularly regarding drop-off procedures and long wait times.

Cost Concerns

Several customers expressed concerns about the high costs associated with services and the wellness plan, indicating it may be a barrier for some.

Mixed Experiences

While many had positive experiences, there were notable negative reviews regarding misdiagnoses and perceived negligence during care.
  • JK
    jim kneup
    Nov 12, 2025
    5.0
    Most of the staff are true animal lovers.
  • LJ
    Linju ju
    Oct 3, 2025
    5.0
    Best place ever ❤️ nice staff live this place
  • AN
    Anna Nunez
    Sep 26, 2025
    5.0
    The Vets are awesome with my Nina
  • RO
    Ranessa Oliver
    Sep 24, 2025
    4.0
    I think the Banfield vets are great! Caring for my dog and really create the best care plan for him. I feel like it’s a little more expensive than smaller vet offices though.
  • AQ
    Alex Quijada
    Sep 22, 2025
    1.0
    I would not recommend going through Banfield. Took my sick dog Oreo there on a Monday explaining what was wrong with her and Dr. Bell insisted she was in heat only for Oreo pass away that Saturday. They charge you almost $70 just for them to give a hypothesis on what they “think” is wrong with your pet and instead of giving an honest upfront hypothesis, they follow up by telling you we can do a blood sample for $170 to see what really is wrong with her. I may be venting due to the loss of my pet but for me I just think that’s a complete unprofessional and inhumane way of doing business. This was the Oreos physical state her last week with us and when banfield checked her and diagnosed her with heat .

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.