Scottsdale Ranch Animal Hospital

Reviews

• MM

  Mckenzie Myers

  Oct 31, 2025
  5.0
  We have been going to Dr.McCoy for almost 3 years now. He is absolutely incredible and we couldn’t ask for better experience! Winnie is getting the best care there! Highly recommend!
• AV

  Angela Velasquez

  Oct 30, 2025
  1.0
  If I could give zero stars, I would. I strongly advise against bringing your dog to this clinic if you lack basic knowledge about puppies, like I did. After purchasing my puppy in Mexico, I realized the seller misrepresented her age & health condition, which raised my concerns. I made an appointment for the very next day due to a gut feeling that something was wrong with her. On Monday, I took her to the clinic, and by Wednesday morning at 7:30 AM, I received alarming news from the vet. The doctor informed me that my puppy had four different types of parasites, some of which are transferable to humans. I was told to expect a call to pick up her medication soon. However, after contacting the clinic six times and facing annoyance each time, I was finally told at 4:30 PM that the medications would be ready in 30 minutes. But not right away. I informed the vet that I have to go out of town for work and will not return until Friday. The staff member, Riley, was extremely rude and stated they were unable to assist because their system was down, I then reminded Riley of Mia’s condition and said there must be a backup plan in place, Riley said, “ No, there is nothing we can do about it “ I insisted on a solution, she simply placed me on hold for about 10 minutes, Riley then came back to the phone, to update me that the medication would be ready in 30 minutes, then abruptly hung up. I was shocked by the lack of compassion, especially given the situation with my puppy's health. To me, basic empathy is essential, especially in this line of work. I was relieved to pick up Mia's medication by 5 PM, but the receptionist was also unhelpful, providing no guidance on how to administer the medicine or warning signs to watch for that could indicate urgent care was needed. Sadly, my puppy passed away by Sunday morning. To this day, I haven't received any follow-up from the clinic to check on her condition. It's disheartening that a place prioritizes profit over genuine care. The excuse I received about not being able to pick up Mia's medication, due to not being able to charge me because their system was down, felt like they lack empathy. I had to advocate for Mia, insisting that I wouldn't accept that as an answer. With so many veterinary options in the Scottsdale area, I recommend staying far away from this clinic. I took my puppy to another clinic nearby, but unfortunately, it was too late. Even then, they demonstrated empathy and compassion, doing everything they could to help, but her little immune system was overwhelmed by the parasites. My Sweet Mia, though our interaction was extremely brief the essence will live in my & my daughter heart forever
• JE

  Julie Elizabeth

  Oct 24, 2025
  5.0
  Dr. Nick is exceptional. He has guided us on many occasions. Including helping us find a specialist for hypocalcemia. Today was no exception and appreciate his phone call and guidance. Our Lucy has been to multiple doctors and If you want a clinic with the extra touch of kindness -this is the place!!!
• GM

  Geraldine Marreel

  Oct 23, 2025
  5.0
  Very caring & knowledgeable about how to handle a very timid & shy little dog. Would definitely recommend this facility for your best friend!
• KO

  Kurt Ohlson

  Sep 20, 2025
  1.0
  Total Ripoff! Charges me $250 for an ear infection. Needed a second dose and they refused to refill insisting I spend another $250. Avoid this place.

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