Banfield Pet Hospital® - Scottsdale-McDowell Mountain provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I'm confused, is this Banfield open on Sundays? I came to pick up a med for my dog and the front door hours and phone hours say it's open but I am here and it's locked...
KS
Kimberlee Sutton
Aug 29, 2025
1.0
Just sad that you entrust a vet to help you with your dog and Everytime you go in for your appointment the vet always tries to upsell on unnecessary exams, shots & medications that are unnecessary. Please Stop falling for their pushy and unnecessary tactics. My dog had severe allergies, after being prescribed cytopoint injections $200/month & Apoquel costing $200/month, I narrowed it down that my dog was allergic to chicken through a differs source of testing than banfield! The vet wasn’t even knowledgeable about allergies and what are causes them! Couldn’t explain food intolerance to me!
They only treat the symptoms NOT the exact cause of the problem. That is why they sell and push every test on their clients to make their quota, not because they care, they are overworked vets that are not getting paid and have to use their bedside manner or lack thereof to push clients that don’t know any better into tests that are unnecessary, before you know it the cost is $1000 after they are finished!
They will illegally withdraw the monthly fee adding unnecessary charges thinking the clients won’t notice & refuse to refund! Customer service is horrible and rude.
SM
Sue Mittelstadt
Aug 7, 2025
5.0
I have been with Dr. Cotter, and many of the staff, and Drs. in the practice for 25 years. I feel that they are all friendly and care for your family, 4 legged, or 2 legged pets as their own. They treat you with love, and respect. They explain all procedures, and plan of care with opportunity to answer all of your questions. They advise on what's best and there with you every step of the way. I have never found another practice as professional and caring at this Banfield Pet Hospital.
DW
Dawna W
Jul 8, 2025
5.0
Excellent place, can't give them a good enough review!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital provide for pet health care?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutrition counseling, behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
Can I receive veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans can get remote general pet care advice and triage support 24/7 via Vet Chat on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The plan includes annual preventive care such as exams, vaccines, early screening, nutrition consultations, dental care, and more. It automatically renews yearly unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
You can spread payments over 12 months through automatic withdrawal or credit card charges, or choose to pay in full at enrollment.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits, drop-off appointments, and Virtual Visits for wellness plan clients, providing flexible options for pet care.
What are the regular operating hours of Banfield Pet Hospital in Scottsdale?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday and Sunday from 8:00 AM to 5:00 PM. It is closed on certain major holidays.
Are there any wellness facilities nearby where I could relax after visiting Banfield Pet Hospital?
Yes, nearby you can visit Beem Light Sauna North Scottsdale for a relaxing health spa experience.
Where can I take my pet for grooming near Banfield Pet Hospital?
Bark and Bubbles Boutique and Blowdry Bar, a pet grooming service, is located nearby and can provide grooming care after your visit to Banfield.
What dining options are available near Banfield Pet Hospital for a meal after my appointment?
You can enjoy nearby eateries such as Kay Sushi, Wandering Donkey (Mexican restaurant), Nori Sushi & Asian Dining, and Orangedale Lounge for casual dining or drinks.