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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Old Town Scottsdale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
154 reviews
5 stars
98
4 stars
13
3 stars
5
2 stars
7
1 star
31
- JPJada PourierNov 10, 20251.0The front desk staff was very unhelpful today. My appointment was at 5:30 pm and I was standing at the desk waiting to check in at 5:38 pm. The front desk girl had told me I was late and there was a 10 minute grace period. I then told her I was standing there at 5:38 waiting to be checked in. She then told me the doctor had left early for the day. Why have a 5:30 pm appointment if the doctor left early? Then a tech came to the front desk and she kept saying there is “sometimes” a 10 or 15 minute grace period. In the past I have ran a little late to appointments for Kilo but the front desk staff always told me I never needed to call and there was always a 15 minute grace period. The front desk staff was very unhelpful and needs to learn their protocols and policies. You cannot say there is a grace period “sometimes”, when in the appointment policies it states there is a 15 minute grace period.
- DHDonna HarrisonOct 8, 20255.0Everyone there is always so nice at Banfield. From the staff to the doctors just everyone. I had to put my doggie down and it was devastating, but I felt comfort in how much they cared.
- AUAli UlrichOct 7, 20252.0Went in last week when my dog was under the weather. The vet tech warned me that the vet would probably want to do blood work and test for pancreatitis. Something they’ve never suggested when I’ve brought my dog in for diarrhea before. I thought surely after the vet looked at her he would decide that wasn’t necessary. Nope. Not even 5 minutes later he calls and says he NEEDS to run blood work and pancreatitis test ($300+). Mind you, her only symptom that matched pancreatitis was diarrhea. Declined and took her to a different Banfield location the next day who didn’t want to run any tests or even give her medication because she seemed totally ok. After a few days of a bland diet she was back to normal! Seems suspicious too me. Lucky we didn’t fall for it. We do like Banfield and the wellness plan and the convenience of what they offer but this is your warning to be careful before accepting any test the vet throws at you.
- MTMarkel TovesOct 2, 20255.0It was my first time taking my cat to get checked and having a first time vet appointment. The staff was super welcoming and understanding! So much education and assurance that I was in good hands and my cat is on the right track to being an overall healthy kiddo❤️ An amazing quality experience that deserves more than 5 stars! Thank you so much team!
- DGDebbrah GiffordOct 2, 20255.0Very good vet. Staff friendly takes good care of the animals and cares about him
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Old Town Scottsdale?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturday and Sunday from 7:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, you can call during hospital hours for urgent care advice and referrals. For emergencies outside of hospital hours, please contact your local emergency hospital.
Can I get veterinary care online through Banfield?
Yes, if you have an Optimum Wellness Plan®, you can access remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy throughout their life stages.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccinations, early screening diagnostics, nutritional consultations, dental care, and more. It automatically renews every twelve months unless paid in full upon enrollment.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly through automatic withdrawals from your bank account or credit card, or opt to pay the entire amount upfront, making budgeting for essential pet health care easier.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are contacted when ready, and virtual visits for Optimum Wellness Plan clients to receive care from home.
Are there pet grooming services near Banfield Pet Hospital in Old Town Scottsdale?
Yes, PetSmart Grooming and PetSmart are nearby and offer pet grooming and pet store services. You can conveniently get your pet groomed before or after visiting Banfield for healthcare needs.
What dining options are available near Banfield Pet Hospital?
Nearby dining options include Hot Chick (a chicken restaurant), Tequila Grill (Mexican cuisine), and UrBane Manner and BRKFST (breakfast and brunch spots), great for a meal after your pet's appointment.
Are there fitness and wellness facilities near Banfield Pet Hospital for pet owners?
Yes, nearby you can find barre3 and Basic Training gyms, as well as MedX Scottsdale which offers physical therapy and beauty services, perfect for pet owners looking to stay active or relax after a visit.