Visit your Prescott Pet Store located at 1931 E. Hwy 69 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
While many customers praised the staff for being friendly and helpful, there were several complaints about rude employees and poor customer service experiences.
Product Quality
Multiple reviews highlighted issues with the health of fish and other live animals purchased, leading to dissatisfaction with product quality.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some reported long wait times for assistance and issues with stock availability.
Pricing Concerns
Several customers noted that prices were higher than competitors, and there were complaints about unclear pricing policies and overcharging.
SW
Susan Vander Woude
Jan 5, 2026
5.0
Love Petco. They have everything and more plus the rewards are more than generous.
RB
RALPH BERNSTEIN
Dec 30, 2025
2.0
you sell sick fish twice in one month i purchased fresh water fish for my tank and both times they had ick the first time it killed half my tank this time i am treating with ick out you need to keep ick medicen in the tanks to stop outbreaks of ick your copetator up the road does and i never received a sick fish from them
KB
Kat Brooks
Dec 27, 2025
5.0
Petco is always a great experience and my go-to store for holistic, higher-quality cat food. The store is clean, well stocked, and easy to navigate, with a really solid selection of brands you don’t always find elsewhere.
RB
Ronald Boehr
Dec 24, 2025
5.0
Friendly staff. Very professional and helpful with products. A very complex purchase (cockatiel and cage and numerous attendant products) was handled completely and efficiently. And good handicap parking.
SS
Sandra and Bob Steward
Dec 21, 2025
3.0
Ordered a sale product online. Buy 2 and get one free. Picked up at store. Only had 2 of the three items. The item I purchased was not available as it was out of stock. Not sure why they only put 2 of the items in the bag as I should not have been able to purchase. No explanation for why I was allowed to purchase. I spoke with the manager and staff. They offered a similar item which was fine. They were extremely helpful but I ended up paying almost full price for the items. They could not figure out how to fix it. Gave 3 stars as the staff were extremely nice and helpful. Would not ever use PetCo website again!
Does the Petco Prescott location have a vet hospital?
No, Petco Prescott does not have a full-service vet hospital.
Does Petco Prescott offer vaccinations?
Yes, Petco Prescott provides vaccinations.
Does Petco Prescott offer curbside pickup?
Yes, curbside pickup is available at Petco Prescott. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Prescott Petco?
Hamster and guinea pig prices vary by location. Call your Prescott Petco at 9287080212 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Prescott sell dogs?
No, Prescott Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Prescott offer for pet health?
Petco Prescott provides vaccinations but does not have a full-service vet hospital.
Can I use curbside pickup at Petco Prescott?
Yes, curbside pickup is available for eligible products at Petco Prescott.
Are dogs or cats sold at Petco Prescott?
No, Petco Prescott does not sell dogs or cats but partners with local animal welfare organizations for adoptions through the Petco Love program.
What are the operating hours for Petco Prescott?
Petco Prescott is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
What types of products can I find at Petco Prescott?
You can find premium pet foods, pet supplies, grooming services, and expert training at Petco Prescott.
Are there any nearby places where I can get pet vaccinations other than Petco?
Yes, the Vetco Vaccination Clinic located at Petco is nearby and provides pet vaccination services.
What nearby shopping options are available after visiting Petco Prescott?
After visiting Petco, you can shop at nearby stores such as Target Store Prescott, Ross Dress for Less, and Old Navy, all located nearby for your convenience.
Are there any nearby food or dining options close to Petco Prescott?
Yes, nearby dining options include Applebee's Grill + Bar, Golden Corral Buffet & Grill, and Yavpe Market for various food and drink choices.
Can I find fitness or wellness services near Petco Prescott?
Yes, nearby fitness and wellness centers include Planet Fitness for gym access and Body & Brain Yoga Tai Chi for yoga and tai chi classes.