Vetco Total Care

Reviews

• JC

  Jeanine Campbell

  5 days ago
  1.0
  This place is a joke!! My dog is sick and the appointment has been scheduled for a week I get a call the day before saying we don't have enough time to discuss the concerns with a doctor. So they cancelled the appointment. YOU ARE TERRIBLE!!!!
• JD

  Janet Dembowski

  Apr 13, 2026
  5.0
  The doctor and staff were all very nice. Other than the computer system crashing which is out of their control. The doctor did all she could for him but he still passed away in the night. 😭😩🐶💔. Our hearts are broken but we knew we did all we could for lil Meiko. It was so nice the Dr called me back when she received the message he passed Thank you everyone for caring about our lil baby boy
• GA

  George Archuleta

  Apr 7, 2026
  5.0
  Very pleased with the service and staff. Highly recommended.
• TC

  Tru Chapman

  Mar 27, 2026
  1.0
  I recently brought in a very young rescued kitten for an urgent visit, and unfortunately my experience was extremely frustrating. Before the appointment, I originally scheduled for Saturday but then moved it to Friday due to my kitten’s condition. I even called ahead to confirm the updated appointment. However, when I arrived, I was told I did not have an appointment and that I had come on the wrong day. I explained the situation and that I had already confirmed it, which made the interaction confusing and stressful when I was already worried about my kitten. While the staff did provide medication, the overall communication and level of support during the visit were lacking. I had to repeatedly ask basic questions, including the kitten’s estimated age and medication dosage, instead of being clearly guided through next steps. I was also told that my kitten was “most likely going to die” in a very direct manner, without much explanation or reassurance. This was extremely difficult to hear and did not feel like a compassionate way to communicate in such a sensitive situation. I understand that neonatal cases can be uncertain, but clearer communication, better organization, and a more empathetic approach would have made a significant difference. I appreciate that my kitten was seen and treated, but overall the experience added unnecessary stress during an already difficult time.
• MM

  Marjorie Martinez

  Mar 25, 2026
  1.0
  This stupid place is a scammer. They charged me for something I was informed it was paid for at my first appointment. I have been calling for a month and they have yet to give me a refund or anything. DO NOT GO HERE, they will sell packages to you for a high price then charge you extra without telling you first. If I could sue, I would because all they do is take your money.