Business Details
About
VeterinarianAnimal Hospital
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
2501 W Happy Valley Rd, Phoenix, AZ
85085, United States
Hours
Reviews
4.1
146 reviews
5 stars
101
4 stars
14
3 stars2
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the friendliness of staff while others report rudeness and poor communication.
Care Quality
Several customers expressed dissatisfaction with the quality of care, citing rushed examinations and lack of thoroughness in treatment.
Pricing Transparency
Many reviews mention unexpected charges and high costs for services, leading to frustration among customers.
Staff Competence
While some staff members received praise for their knowledge and care, others were criticized for lack of professionalism and empathy.
Facility Experience
The clinic's cleanliness and environment received positive remarks, although some customers noted issues with wait times and appointment scheduling.
- LPLeo Perez1 day ago5.0My dog was cooperative with the vets. She typically doesn’t like strangers, but the way the vets handled her made her feel comfortable and I greatly appreciate it!
- YMYordy Mendoza2 days ago5.0Fantastic work , they were so gentle with my cat. happy cat , happy life.
- JJJulian2 days ago5.0It was amazing the staff were very helpful and helped explain the cost and what we needed to get done
- GVGaby V2 days ago5.0The staff is always so great with Zeus! They did a great job on his surgery and when he comes in.
- LLlondon leinbachOct 21, 20251.0Took my dog in to get 2 vaccines but the vet insisted he get an updated heart worm test which I agreed to. She wouldn’t prescribe heart worm prevention medication without an updated test, that’s fine. His appointment was 2 weeks ago and since then I have called over 15 times trying to see if his results came back and no one ever answered or returned my call or emails. I finally spoke to someone last week who said the results hadn’t come back yet but the Dr would call me “the second results come back.” It’s been a week since that call and they finally got back to me today via text (after 7 more unanswered calls) and said that test results come back the same day so I should have got my results back 2 weeks ago. No one answers the phone or seems to know what’s going on.
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 2501 W Happy Valley Rd, Ste 6, Phoenix, AZ 85085.
What services does Vetco Total Care Animal Hospital offer?
The hospital provides wellness exams, vaccinations, dental care, surgery, and more, focusing on compassionate care and client education.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Do I need an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required for visits to Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair-accessible entrance and restroom, though seating is not wheelchair accessible.
How can I book an appointment with Vetco Total Care Animal Hospital?
You can schedule an appointment through their online booking link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1138 or via the Petco app.
What is the main contact number for Vetco Total Care Animal Hospital?
The main phone number is +1 480-824-5485.
Are there pet stores near Vetco Total Care Animal Hospital?
Yes, Just Food For Dogs, a pet store and aquatic pet store, is located nearby and can provide pet food and other supplies after your vet visit.
What dining options are available near Vetco Total Care Animal Hospital?
Nearby dining includes Bento Box (Japanese restaurant), Ray's Pizza, Red Robin Gourmet Burgers, Cafe Rio (Mexican restaurant), Starbucks, and many more, making it convenient to grab a meal before or after your visit.
Where can I find other services near Vetco Total Care Animal Hospital?
Near the hospital you'll find services such as Staples for office supplies and printing, Minute Key for key and locksmith services, and uBreakiFix by Asurion for mobile phone and computer repair.