Business Details
About
VeterinarianAnimal HospitalPetco
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Vetco Total Care Animal Hospital
2501 W Happy Valley Rd, Phoenix, AZ
85085, United States
Hours
Reviews
4.1
152 reviews
5 stars
105
4 stars
14
3 stars2
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, caring, and helpful, although some reported rude or unprofessional behavior from certain employees.
Service Quality
While some customers had positive experiences with thorough examinations and effective treatments, others expressed dissatisfaction with rushed consultations and lack of proper care.
Communication Issues
Several reviews highlighted problems with communication, including long wait times for responses and unclear explanations regarding treatment plans and charges.
Pricing Concerns
Customers frequently mentioned high costs for services and unexpected charges, leading to frustration about affordability.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing deep satisfaction while others reported serious concerns about care and service.
- RMRyan Montano1 day ago5.0The lady at front desk was super nice, very nice and very helpful. Every person that we came in contact was very nice and nice to our dog. I will recommend this place for sure
- PRPatricia RamirezJan 2, 20261.0If I could give zero stars I would. My appointment was at 5:15 and my GPS brought me to the other side of the shopping center so I was a little confused as to where Pet Co was because I’m never on the side of town and had no idea where the building was. I called them and let them know that I was in the parking lot and I was parking my car. I literally checked in at 5:18 and the doctor refused to see me. The girl at the front desk was so nice and kind and was able to get me checked in. Then a heavier set employee came out didn’t even greet. Me immediately was with her attitude and asked me about his shot records, which I mentioned to her all she said was, I’ve never heard of that before and walked away. And then I’m getting told that because I was three minutes late and even though I called ahead and told them that I was in their parking lot. She refused to see me. If this is the level of care that they give their customers, I wouldn’t trust my pet with them. Go somewhere else.
- ASA SanchezDec 30, 20251.0Waited an hour over my scheduled appointment to see the vet. Wants to do testing that has all come back negative in the past and told me if it all comes back negative, we just have to deal with the itching. I can't imagine there are no drugs to try for skin allergies in a dog. I just wanted to try a prescription for allergies. I did not get what I wanted. A waste of my time and money. Still looking for a good vet.
- CMCamryn MillerDec 2, 20255.0everyone is so nice and it’s not to bad for all the prices
- LPLeo PerezNov 23, 20255.0My dog was cooperative with the vets. She typically doesn’t like strangers, but the way the vets handled her made her feel comfortable and I greatly appreciate it!
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 2501 W Happy Valley Rd, Ste 6, Phoenix, AZ 85085.
What services does Vetco Total Care Animal Hospital offer?
The hospital provides wellness exams, vaccinations, dental care, surgery, and more, focusing on compassionate care and client education.
What are the operating hours of Vetco Total Care Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Do I need an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required for visits to Vetco Total Care Animal Hospital.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, the hospital has a wheelchair-accessible entrance and restroom, though seating is not wheelchair accessible.
How can I book an appointment with Vetco Total Care Animal Hospital?
You can schedule an appointment through their online booking link at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=1138 or via the Petco app.
What is the main contact number for Vetco Total Care Animal Hospital?
The main phone number is +1 480-824-5485.
Are there pet stores near Vetco Total Care Animal Hospital?
Yes, Just Food For Dogs, a pet store and aquatic pet store, is located nearby and can provide pet food and other supplies after your vet visit.
What dining options are available near Vetco Total Care Animal Hospital?
Nearby dining includes Bento Box (Japanese restaurant), Ray's Pizza, Red Robin Gourmet Burgers, Cafe Rio (Mexican restaurant), Starbucks, and many more, making it convenient to grab a meal before or after your visit.
Where can I find other services near Vetco Total Care Animal Hospital?
Near the hospital you'll find services such as Staples for office supplies and printing, Minute Key for key and locksmith services, and uBreakiFix by Asurion for mobile phone and computer repair.